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Holiday Inn Hamburg - Hafencity, an IHG Hotel

Photo gallery for Holiday Inn Hamburg - Hafencity, an IHG Hotel

Exterior
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Standard Room, 1 Queen Bed, Accessible, Courtyard View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Hamburg - Hafencity, an IHG Hotel

Holiday Inn Hamburg - Hafencity, an IHG Hotel

4.5 star property
Luxury hotel with restaurant, connected to the convention center, near Miniatur Wunderland

9.0/10 Superb

389 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Ueberseeallee 15, Hamburg, Hamburg, 20457

Guests rated this location 8.8/10 - Excellent

Main amenities
  • 24-hour front desk
  • 24-hour room service
  • 3 meeting rooms
  • Air conditioning
  • Breakfast available
  • Business center
  • Coffee shop/cafe
  • Daily housekeeping
  • Fitness center
  • Front-desk safe
  • Restaurant and bar/lounge
  • Self parking
For families
  • Children stay free
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 16 min walk
  • Elbe Philharmonic Hall - 21 min walk
  • Reeperbahn - 36 min walk
  • Hamburg City Hall - 7 min drive
  • St. Michaelis Church - 4 min drive
  • St. Pauli Piers - 4 min drive
  • Fish Market - 17 min drive
  • Hamburg Messe and Congress - 13 min drive
  • Hagenbeck Zoo - 12 min drive
  • Volksparkstadion - 27 min drive

Getting around

  • Hamburg Airport (HAM) - 30 min drive
  • Elbbrücken Station - 20 min walk
  • Hamburg Central Station - 21 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
  • HafenCity Universität Station - 3 min walk
  • Überseequartier Station - 7 min walk
  • Meßberg Station - 13 min walk

Restaurants

  • Restaurant Hobenköök - 10 min walk
  • Fleetschlösschen - 9 min walk
  • Wildes Fräulein - 7 min walk
  • Andronaco HafenContor - 9 min walk
  • Yokohama Coffee Bar - 3 min walk
Map

About this property

Holiday Inn Hamburg - Hafencity, an IHG Hotel

Holiday Inn Hamburg - Hafencity, an IHG Hotel puts you within a 10-minute drive of Miniatur Wunderland and Reeperbahn. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also 1 mi (1.6 km) from Elbe Philharmonic Hall and 5.6 mi (9 km) from Hagenbeck Zoo. Fellow travelers like that it's just a short walk to public transportation: HafenCity Universität Station is 3 minutes away and Überseequartier Station is 7 minutes.

Languages

English, German, Italian, Spanish, Turkish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 268 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 19 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 3 meeting rooms
  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Fitness center
  • Safe-deposit box at front desk

Accessibility

  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter/sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • German
  • Italian
  • Spanish
  • Turkish
  • Urdu

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping

Special features

Dining

Open Lobby - This lobby lounge serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 19 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Does Holiday Inn Hamburg - Hafencity, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hamburg - Hafencity, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
Yes. Self parking costs EUR 19 per day. Parking spots may be limited.
What are the check-in and check-out times at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
Is there an onsite casino at Holiday Inn Hamburg - Hafencity, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) and Casino Reeperbahn (5-min drive) are both nearby.
What is there to do at Holiday Inn Hamburg - Hafencity, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Hamburg - Hafencity, an IHG Hotel?
Yes, there's an onsite restaurant, Open Lobby.
What's the area around Holiday Inn Hamburg - Hafencity, an IHG Hotel like?
Holiday Inn Hamburg - Hafencity, an IHG Hotel is in Hamburg City Center, a short 3-minute walk from HafenCity Universität Station and 16 minutes' walk from Miniatur Wunderland.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Marc, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great clean place, good service.
Uwe, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a nice place, there justarent alot of eaing places in close proximity.
Patricia, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Neil, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great value for good quality
The hotel is great for business in HafenCity - location could not be better. Staff are ultra-friendly and the breakfast is generous and delicious. Minor gripes would be lack of a safe as standard in the room and it being far too hot, despite lowering the aircon for 3 days.
M, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified CheapTickets guest review

8/10 Very good

Sarah, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Perfect
Hotel is modern, clean and the staff very friendly. There was a great selection for breakfast.
M, 2-night business trip
Verified Hotels.com guest review