Guests
All properties in Richmond, Kentucky, United States of America

Tru by Hilton Richmond

Richmond hotel in shopping district

  • Free on-the-go breakfast, free WiFi, and free parking
From
Rs6,247

Image gallery

  • Tru by Hilton Richmond
  • Tru by Hilton Richmond
  • Pool
  • Room, 2 Queen Beds, Accessible (Hearing) - Bathroom
  • Tru by Hilton Richmond
Tru by Hilton Richmond. Image 1 of 36.
1 / 36Tru by Hilton Richmond
1020 Amberly Way, Richmond, 40475, KY, United States of America
8.6.Fabulous.
  • Room is modern and clean although somewhat small. The only room storage is drawers under…

    Aug 24, 2021

  • Great clean place. Nice boxed breakfast as well. Will stay here again

    Jun 10, 2021

See all 166 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Dining options
Safe
Quiet
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 92 smoke-free guestrooms
  • Weekly housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Iron/ironing board
  • Elevator
  • In-room climate control (air conditioning)

What’s around

  • Richmond Centre Mall - 11 min walk
  • EKU Center for the Arts - 31 min walk
  • Eastern Kentucky University - 32 min walk
  • Alumni Coliseum - 33 min walk
  • Hummel Planetarium - 38 min walk
  • Baptist Health Richmond - 44 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible (Hearing)

Location

1020 Amberly Way, Richmond, 40475, KY, United States of America
  • Richmond Centre Mall - 11 min walk
  • EKU Center for the Arts - 31 min walk
  • Eastern Kentucky University - 32 min walk

What’s around

Landmarks

  • Richmond Centre Mall - 11 min walk
  • EKU Center for the Arts - 31 min walk
  • Eastern Kentucky University - 32 min walk
  • Alumni Coliseum - 33 min walk
  • Hummel Planetarium - 38 min walk
  • Baptist Health Richmond - 44 min walk
  • Richmond Area Arts Center - 44 min walk
  • Lake Reba - 4.5 mi / 7.2 km
  • Paradise Cove Aquatic Center - 5.3 mi / 8.5 km
  • Battle of Richmond Visitors Center - 8.4 mi / 13.5 km
  • White Hall State Historic Site - 9.8 mi / 15.7 km

Getting around

  • Blue Grass Airport (LEX) - 39 min drive

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Year Built - 2018
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 55-inch flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Weekly housekeeping provided

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted.

Also known as

  • Tru Hilton Richmond KY Hotel
  • Tru by Hilton Richmond KY
  • Tru Hilton Hotel
  • Tru Hilton
  • Tru by Hilton Richmond Hotel
  • Tru by Hilton Richmond Richmond
  • Tru by Hilton Richmond Hotel Richmond
  • Tru Hilton Richmond KY
  • Tru Hilton Richmond Hotel
  • Tru Hilton Richmond
  • Hotel Tru by Hilton Richmond Richmond
  • Richmond Tru by Hilton Richmond Hotel
  • Hotel Tru by Hilton Richmond
  • Tru by Hilton Richmond Richmond

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Tru by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Starbucks (4-min walk), Koto (7-min walk), and Logan's Roadhouse (8-min walk).
  • Maintain your daily exercise routine at the gym.
8.6.Fabulous.
  • 8.0.Very good

    Tru

    Michael, 1 night family trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptionally clean. Very friendly. Simple room, yet everything you may need.

    1 night romance trip, Jun 10, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Nice

    Love the area & very clean hotel right off the exit.

    Kevin, 1 night trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely Stay!

    We had an excellent stay!! The staff were very friendly and helpful. We highly recommend! The only problem we had was that the AC didn’t seem like it got very cold but it was unseasonably hot and that might account for the lack of coolness. The grab and go breakfast was very filling. The rooms were super clean as well as the rest of the property.

    Brett, 1 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok stay

    Stay was ok, but the room was not completely clean food on table. The stay was ok, but no microwave in room I booked. The tv would not program information for guide.

    2 night business trip, May 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The staff were lovely and location great but the paper thin walls meant that even with ear plugs I could hear my neighbors snoring and everything else.

    1 night trip, May 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I was put on the 3 rd floor. Both elevators were down. The air conditioner in my room sounded like a Rattalee semi every time his fired up. True has the worst breakfast of all the places we visited.

    1 night family trip, Apr 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great,clean stay.

    Nice, clean, comfortable night. Breakfast could have included milk, juice and cereals. Love that there is no carpet! Furnishings, especially the rolling table, were delightfully functional. Doors are noisy.

    Perry, 1 night trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    First time staying at a Tru hotel and were very pleased. From the hotel & room, to the friendly staff, we enjoyed our stay. We would definitely stay at another Tru hotel in the future.

    1 night trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Clueless staff reliant on an absent manager. Not what I expected of a Hilton property.

    1 night family trip, Mar 26, 2021

    Verified Expedia guest review

See all 166 reviews