Hotel Los Héroes

Photo gallery for Hotel Los Héroes

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Standard Double or Twin Room, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets

Overview of Hotel Los Héroes

Hotel Los Héroes

3.0 star property
Mountain hotel in Arenal with 2 restaurants and outdoor pool

9.0/10 Superb

8 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Restaurant
Map
142, Provincia de Guanacaste, Arenal, Guanacaste, 50807
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Outdoor pool
  • Terrace
  • Garden
  • Limited hour front desk
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Lake Arenal - 1 min drive
  • Arenal Volcano National Park - 16 min drive
  • Tenorio Volcano National Park - 48 min drive
  • Arenal Volcano - 53 min drive

Getting around

  • La Fortuna (FON-Arenal) - 57 min drive

About this property

Hotel Los Héroes

3-star hotel in the mountains
You can look forward to free breakfast (local cuisine), a terrace, and a garden at Hotel Los Héroes. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises
  • Guest reviews give good marks for the dining options
Room features
All guestrooms at Hotel Los Héroes include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers
  • TVs with premium channels

Languages

English, German, Spanish

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time from 7 AM - 9 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 5 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7 AM–10 AM
  • 2 restaurants

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from August 19 2021 to December 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Beach
  • Breakfast
  • Business center
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Hot springs
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
  • Tennis courts
  • Water park

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Héroes Arenal
Los Héroes Arenal
Hotel Los Héroes Hotel
Hotel Los Héroes Arenal
Hotel Los Héroes Hotel Arenal

Frequently asked questions

Does Hotel Los Héroes offer free cancellation for a full refund?
Yes, Hotel Los Héroes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Héroes?
Yes, there's an outdoor pool. The pool will be unavailable from August 19 2021 to December 31 2022 (dates subject to change).
Are pets allowed at Hotel Los Héroes?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Los Héroes?
Yes, there's free self parking. The parking area will be unavailable from August 19 2021 to December 31 2022 (dates subject to change).
What are the check-in and check-out times at Hotel Los Héroes?
You can check in from 7 AM - 9 PM. Check-out time is noon.
What is there to do at Hotel Los Héroes and nearby?
Hotel Los Héroes has an outdoor pool and a garden.
Are there restaurants at or near Hotel Los Héroes?
Yes, there are 2 onsite restaurants. The dining venue will be unavailable from August 19 2021 to December 31 2022 (dates subject to change). Nearby restaurants include Ceiba Tree Lodge (5.5 mi), Restaurante Lajas (7 mi), and Gingerbread Restaurant (7.4 mi).
What's the area around Hotel Los Héroes like?
Hotel Los Héroes is located a short 1-minute walk from Lake Arenal.

Overall score and ratings

9.0

Superb

8.9/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

7.7/10

Property conditions & facilities

10/10 Exceptional

food,service,friendly owner,clean bathrooms good caffee
Willy, 8-night romance trip
Verified Expedia guest review

8/10 Very good

JOSE, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

I recommend Hotel Los Heroes
The hotel has a very good service, good food, and the most amazing view of the lake. My only recommendation is to update the infrastructure a little bit. Some door handles not in good shape.
Adriana, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Un pedacito de Suiza en Costa Rica, el paisaje es precioso, combinación de montaña y lago. La fachada del hotel y el restaurante del edificio principal están decorados con encanto. Personal súper amable, servicio muy personalizado, siempre con una sonrisa y pendientes de que estés bien atendido. Estábamos de aniversario y tuvieron un muy lindo detalle, nos dejaron una botella de un espumante delicioso en la habitación. Nos sorprendió gratamente. Detalles a mejorar: el mantenimiento general. Las habitaciones son pequeñas y requieren ser renovadas, que se vean más cuidadas. Los horarios del recorrido en tren muy limitados, área de los puentes en arco con zacate muy alto (lo que le resta encanto). Restaurante Rondorama parece abandonado, sin decoración, se ve hasta sucio. Mil veces más bonito el restaurante del edificio principal. Menú muy limitado, pocas opciones.
Ticos24, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Esta propiedad es muy bonita , es un lugar para descansar, la vista al lago es hermosa
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Es un concepto muy diferente, un lugar ideal para el descanso y para disfrutar de la maravillosa vista al lago Arenal. El diseño del hotel es encantador, la iglesia, lechería, el viaje en trencito, el restaurante giratorio, etc. La alimentación está buena pero incluiría un poco más de opciones en el menú, aunque no está mal. Considero que le falta un poco de "cariño" al recorte de las zonas verdes, ví el monte muy alto en especial hacia el rest. giratorio. El rest. giratorio lo ví un poco descuidado y es un lugar espectacular, con una vista preciosa y podrían sacarle más provecho. Son detalles pero el lugar me pareció divino y deseo volver.
MARTAELENAARCE, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

La vista del restaurante 360, simplemente espectacular.
FabiánQuesada, 3-night trip
Verified Expedia guest review