Guests
All properties in Gatlinburg, Tennessee, United States of America

River Terrace Resort & Convention Center

3.5-star resort in Gatlinburg with outdoor pool and restaurant

  • Free WiFi and free parking
From
Rs11,227

Image gallery

  • River Terrace Resort & Convention Center
  • River Terrace Resort & Convention Center
  • Outdoor Pool
  • Outdoor Spa Tub
  • River Terrace Resort & Convention Center
River Terrace Resort & Convention Center. Image 1 of 85.
1 / 85River Terrace Resort & Convention Center
240 River Road, Gatlinburg, 37738, TN, United States of America
7.8.Good.
  • Friendly staff. No breakfast. Close to downtown.

    Oct 9, 2021

  • It was ok! The restaurant was closed and this was not disclosed to me when purchased room…

    Oct 4, 2021

See all 888 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 205 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Conference center

Feel at home

  • Hydromassage showerhead
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer
  • Elevator
  • Bathtub or shower

What’s around

  • Mysterious Mansion - 2 min walk
  • Ripley's Aquarium of the Smokies - 3 min walk
  • Mountain Mall - 4 min walk
  • Ripley's Marvelous Mirror Maze - 5 min walk
  • Fannie Farkle's Family Fun Parlor - 5 min walk
  • Guinness World Records Museum - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed, River View
  • Room, 2 Queen Beds, River View
  • Signature Loft, 1 King Bed with Sofa bed, River View
  • Signature Room, 1 King Bed, River View
  • Signature Room, 1 King Bed
  • Signature Room, 2 Queen Beds, River View
  • Signature Room, 2 Queen Beds

What’s around

Landmarks

  • Mysterious Mansion - 2 min walk
  • Ripley's Aquarium of the Smokies - 3 min walk
  • Mountain Mall - 4 min walk
  • Ripley's Marvelous Mirror Maze - 5 min walk
  • Fannie Farkle's Family Fun Parlor - 5 min walk
  • Guinness World Records Museum - 5 min walk
  • Anakeesta - 5 min walk
  • Gatlinburg SkyLift Park - 6 min walk
  • Cooter's Place - 7 min walk
  • Ripley's Believe It Or Not Museum - 7 min walk
  • Ole Smoky Moonshine Distillery - 0.4 mi / 0.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive
map
See on map
240 River Road, Gatlinburg, 37738, TN, United States of America

At a glance

Hotel size

  • This hotel has 205 rooms

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 10:00 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 60 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Outdoor pool
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities

Facilities

  • Number of buildings/towers - 7
  • Elevator
  • Picnic area

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Bathtub or shower
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe

Special features

Dining

Drafts Sports Bar - This sports bar specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable depositPay at property

  • Deposit: USD 200 per accomodation, per stay

Optional extras

  • Breakfast costs between USD 10 and USD 50 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of USD 100 per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Also known as

  • River Terrace Resort & Convention Center Resort
  • River Terrace Resort & Convention Center Gatlinburg
  • River Terrace Resort & Convention Center Resort Gatlinburg
  • River Terrace Resort
  • River Terrace Resort Gatlinburg
  • River Terrace Resort Hotel
  • River Terrace Resort Hotel Gatlinburg
  • River Terrace Gatlinburg
  • River Terrace Hotel Gatlinburg
  • River Terrace Resort And Convention Center
  • River Terrace Resort Convention Center

*See fees & policies for additional details or extra charges

FAQs

  • Yes, River Terrace Resort & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 60 lbs per pet. There's a charge of USD 100 per stay. Service animals are exempt from fees.
  • Check-in ends–anytime. Check-out time is 10:00 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, Drafts Sports Bar offers American cuisine. Nearby restaurants include Tom & Earl's Back Alley Grill (3-min walk), Pancake Pantry (5-min walk), and Cheese Cupboard & Hofbrauhaus (6-min walk).
  • During the winter, enjoy fun activities nearby like cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a picnic area.
7.8.Good.
  • 10.0.Exceptional

    River Terrace-Thumbs Up

    I've stayed at The River Terrace on numerous occasions and this trip was no different. The room was clean, the location was great, and the staff were very friendly and willing to assist me. The daily text messages I received asking if I needed anything were really appreciated. I look forward to staying there again !

    Timothy, 4 night trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The rooms appeared to be to be clean, but i decide to wipe the floors. And they were filthy!! The toilet was loose, and smelled. The shower dripped, all the time. And went yo use the bathroom, no toilet paper!? I hope that i will not stay herr again!

    Dianne, 3 night trip with friends, Aug 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not bad.

    This is your standard regular hotel. The rooms were properly renovated to non smoking, so there is no residual smell. The refrigerators are already turned on when you arrive. Nothing that'll blow your doors off, but a solid place to stay in the middle of downtown Gatlinburg. Rooms keys are extremely sensitive, so do not put them next to your phone or a vape mod , they wipe out pretty easily. Pet friendly means they bury the info about a deposit, then never ask for it after you get there. Not a lot of great places for taking them out, but just live your life and it'll be fine.

    Cynthia, 1 night family trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Location

    This is the 3rd time we have stayed at River Terrace. They have slowly renovated buildings on the property, but unfortunately our building #6 is not one that has been upgraded. Visitors need to understand they are paying a premium for the location, not the niceness of the rooms. If you are staying in town, River Terrace is within walking distance of everything. The staff is exceptional and very viewable throughout the property. The two pools are above average size, but the max depth is 5 feet. Visitors also need to know that pets are allowed. We had a dog next to us that barked all day because the owners left him daily during the day. Once they returned everything was ok. You will not be disappointed staying here, but understanding the conditions will eliminate any surprises.

    Robert, 3 night family trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Had a blast, don't do the timeshare

    When we checked in we were directed to a separate desk for our parking pass. This was a timeshare company that tried to get us to attend a sales pitch! Other than that we enjoyed the place. The balcony facing the creek was really nice.

    David, 7 night trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Mixed Feelings: Good location, bad condition baths

    We got the signature room/upgraded room (4 nights). The living room was good for the price but the bathroom and kitchen area was not an upgrade at all and disappointing. The bathroom counters and tile were beat up and the shower had so much pressure in it that the water would sometimes blast out from the side and make the floor wet. Overall, felt like I was in a public bathroom. Besides the bathroom, the view from balcony was pretty good and the location was great. We were in close walking distance to everything downtown Gatlinburg.

    Bill, 4 night family trip, Jul 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Dated, needs updating. Spacious rooms, good location

    1 night family trip, Jul 19, 2021

    Verified Travelocity guest review

  • 4.0.Fair

    For what it cost to stay there the rooms should be cleaner and up to date. Seemed old and wore out. On the plus side staff was friendly and it is very close to everything. They need to spend some money renovating.

    2 night family trip, Jul 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was amazing. Only negative I have is the room smelled like old disgusting cigarettes. I came home and could still smell it on my clothes.

    Budi, 5 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great view of the lake.

    7 night romance trip, Jul 10, 2021

    Verified Orbitz guest review

See all 888 reviews