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All properties in Heilbad Heiligenstadt, Thuringia, Germany
1 room, 2 adults

Hotel Am Vitalpark

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308, Germany

Luxury hotel with 2 restaurants, near Märchenpark Heilbad Heiligenstadt
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 23 2020 to January 2 2021 (dates subject to change).
  • Very well appointed rooms in a useful location for work, Covid measures were reassuring. Aug 27, 2020
  • The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for…Feb 8, 2020

Hotel Am Vitalpark

from Rs10,101
  • Standard Room
  • Standard Plus Room, 1 Double Bed, Balcony
  • Comfort Room
  • Suite

What’s around Hotel Am Vitalpark

Landmarks

  • Heart of Heilbad Heiligenstadt
  • Märchenpark Heilbad Heiligenstadt - 2 min walk
  • Heinrich-Heine-Kurpark - 9 min walk
  • Eichsfeld Museum - 19 min walk
  • Eichsfelder Kulturhaus - 24 min walk
  • Wallfahrtskapelle Etzelsbach - 6.5 mi / 10.4 km
  • Brewery Neunspringe Worbis GmbH - 13.8 mi / 22.3 km
  • Alternativer Bärenpark Worbis - 14.2 mi / 22.8 km

Getting around

  • Erfurt (ERF) - 82 min drive
  • Heilbad Heiligenstadt Station - 26 min walk
  • Bodenrode Station - 6 min drive
  • Beuren Station - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Restrictions apply*

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of indoor pools - 4
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Segway rental/tour on site
  • Outdoor pool
  • Health club
  • Number of spa tubs - 2
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Lazy river
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 3154
  • Conference space size (meters) - 293
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony or patio
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Leine Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Theodor Storm - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

Leineaue - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Segway rental/tour on site

Hotel Am Vitalpark’s small print

Also known as

  • Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
  • Hotel Am Vitalpark Hotel
  • Best Western Plus Hotel Am Vitalpark
  • Hotel Am Vitalpark Heilbad Heiligenstadt
  • Hotel Am Vitalpark Hotel Heilbad Heiligenstadt
  • Best Western Plus Am Vitalpark Heilbad Heiligenstadt
  • Best Western Plus Am Vitalpark
  • BEST WESTERN Hotel am Vitalpark

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Pool access available from 8:00 AM to 9:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for EUR 39.0 per day

Pets are allowed for an extra charge of EUR 19 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Am Vitalpark

  • Does Hotel Am Vitalpark offer free cancellation for a full refund?
    Yes, Hotel Am Vitalpark does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Am Vitalpark currently open?
    This property is closed from December 23 2020 to January 2 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Am Vitalpark?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Am Vitalpark?
    Yes, there's free self parking.
  • Is there a pool at Hotel Am Vitalpark?
    Yes, there are 4 indoor pools, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Are pets allowed at Hotel Am Vitalpark?
    Yes, pets are welcome. There's a charge of EUR 19 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Hotel Am Vitalpark?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Am Vitalpark?
    Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Chicano (12-min walk), Forsthaus Kellner (4.4 mi), and Cafe alte Schule (5.2 mi).
  • What is there to do at Hotel Am Vitalpark and nearby?
    Have fun with onsite activities like mountain biking and hiking. Additional recreation onsite includes helicopter/airplane tours and segway rentals. Enjoy treatments at the spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 4 indoor swimming pools. Hotel Am Vitalpark also has a lazy river, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby outdoor pool.

Recent reviews

Fabulous 8.8 From 223 reviews

Good 6.0
Clean, but old
A dated but clean hotel. Everything is OK, but furnishings etc all old. Gym and spa are OK.
gb1 night business trip
Very good 8.0
Pleasant Stay !
What's Good; - Pleasant staff. - Good size room. - Breakfast was good. - Evening buffet dinner was good. Not so good; - Very limited choice of English speaking programs on TV. - Various signs were in German with no English translation. - Snacks and drinks in the fridge in the room were expensive. - Cleaning lady knocked on the door at 09:10 am. Had to tell her on 3 separate occasions that the room did not need to be cleaned. Same problem on the following morning. The cleaning ladies need to learn the English language.
Mr Oliver, ie3 night trip
Exceptional 10.0
Superb!!!
Service was excellent and extremely efficient. Highly recommended.
T A D A G L R M Nilan, asBusiness trip
Exceptional 10.0
Bonne étape d'affaire
Séjour agréable et confortable. Dommage qu'on ne puisse profiter des installations sportives à cause du Covid
fr4 night business trip
Very good 8.0
Agréable séjour d'affaire
Chambre confortable et personnel très plaisant et compétent. J'ai apprécié, en cette période covid compliquée, de pouvoir déjeuner le matin en salle et de pouvoir commander un dîner en ville, livré et organisé par l'hôtel. Je regrette (l'hôtel n'y est pour rien) de ne pas pouvoir bénéficier de tous les services.
Tanguy, fr4 night business trip
Very good 8.0
Das Frühstück war für Corona Zeiten Klasse und gut organisiert. Was mir nicht gefallen hat das, obwohl im Internet "kostenloses Frühstück!" steht, dieses auf der Rechnung erscheint.
de4 night business trip
Exceptional 10.0
Sehr schöne und saubere Hotel! Freundlichen Personal,Große Lob für Rezeption,Service und Zimmermädchen! Schwimmbad sehr schöne und die Frau von Eingang sehr freundlich !Wir kommen gerne wieder zurück!👌
Mihaela, de2 night family trip
Very good 8.0
Das Zimmer war sauber und groß genug, leider waren die Matratzen nicht so toll (eher durchgelegen). Das Frühstücksbuffet war lecker und es war für jeden Geschmack etwas dabei. Die Badelandschaft war klasse und viel größer als erwartet. Ein großes Becken mit Strudel, ein Solebecken, Außenpool (beheizt) mit Rutsche, Sportbecken mit Sprungturm und ein Babybecken. Leider hat das Bistro nur bis 18 Uhr auf, obwohl das Schwimmbad bis 21 Uhr geöffnet hat...ziemlich unpraktisch (gerade mit Kindern).
Anni, de3 night family trip
Exceptional 10.0
Sehr schönes, sehr sauberes Hotel. Tolle Corona-Frühstücks-Lösung am Buffet. Sehr zuvorkommendes Personal. Wir hatten nichts auszusetzen!
JPBündig, de6 night family trip
Good 6.0
Komfort-Zimmer war ausreichend groß und modern eingerichtet, schönes Badezimmer Trotz Corona-Pandemie war es leider sowohl am Frühstücksbüffet als auch am Abendbüffet sehr eng und schlecht organisiert, es fehlte z.B. eine Art Einbahnstr.-Regelung. Leider waren auch fehlende Teller, schlechtes Nachfüllen u.a. ein Problem
de3 night romance trip

Hotel Am Vitalpark