HOSHINOYA Karuizawa

Photo gallery for HOSHINOYA Karuizawa

Primary image
Mizunami (Water Side King)  | Terrace/patio
Yamaroji (Mountain view)  | Balcony
Yamaroji (Mountain Side) | View from room
Niwaroji (Junior Villa Grand)  | Premium bedding, minibar, in-room safe, desk

Overview of HOSHINOYA Karuizawa

HOSHINOYA Karuizawa

5.0 star property
Mountain lodge in Karuizawa with spa and restaurant

9.2/10 Superb

99 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
Map
Hoshino, Karuizawa, Nagano, 389-0194
Main amenities
  • Restaurant and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Garden

Choose dates to view prices

About this area

Getting around

  • Narita Intl. Airport (NRT) - 166 min drive
  • Karuizawa Station - 12 min drive
  • Sakudaira Station - 28 min drive
  • Yokokawa station - 33 min drive
  • Free area shuttle

About this property

HOSHINOYA Karuizawa

5-star luxury lodge by the river
You can look forward to an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe at HOSHINOYA Karuizawa. Treat yourself to a hot stone massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and hot springs on site
  • An area shuttle, massage treatment rooms, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 77 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • Balconies or patios, wardrobes/closets, and heated floors

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Hot springs
  • Horse riding nearby
  • Ski runs nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Heated floors

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Limited housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 3500 per person (approximately)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards. Cash is not accepted.

Also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at HOSHINOYA Karuizawa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HOSHINOYA Karuizawa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HOSHINOYA Karuizawa?
Yes, there's free self parking.
What are the check-in and check-out times at HOSHINOYA Karuizawa?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at HOSHINOYA Karuizawa and nearby?
Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a picnic area and a garden.
Are there restaurants at or near HOSHINOYA Karuizawa?
Yes, there's an onsite restaurant. Nearby restaurants include Sawamura (3-min walk), Cowboy steak (5-min walk), and Sonmin Shokudō (8-min walk).
Does HOSHINOYA Karuizawa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around HOSHINOYA Karuizawa like?
HOSHINOYA Karuizawa is located on the boardwalk, a short 3-minute walk from Harnile Terrace and 9 minutes' walk from Karuizawa Church.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

9.7/10

Amenities

9.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

We stayed in a beautiful secluded mountain view room with overhanging trees offering the perfect amount of privacy for our patio. Our room exuded such a calm & peaceful vibe & feel of a zen garden from the faint smell of calming incense
William, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Excellent, beautiful and stunning hotel. A truly magical place.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel with excellent food. The room is clean and with good view.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mary Y, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Relaxing
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Attentive and obliging staff, beautiful scenery and comfortable rooms
YS, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort in the most beautiful surroundings. Everything here is perfection. We had a truly special time.
Anni, 2-night family trip
Verified Expedia guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review