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All properties in Tulum, Tulum, Quintana Roo, Mexico

Delek Tulum

3.5-star beachfront hotel with restaurant, near Tulum Beach

From
Rs25,537

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Carretera Tulum Boca Paila km 7, Tulum, 77780, QROO, Mexico
9.4.Exceptional.
  • Excellent service, excellent staff, clean and friendly, love that it’s in the middle of…

    Apr 22, 2021

  • Beautiful place, and the best customer service in Tulum!!! Can’t wait to comeback

    Apr 4, 2021

See all 162 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 21 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free beach club on site

What’s around

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 35 min walk
  • SFER IK - 39 min walk
  • Tulum National Park - 2.5 mi / 4.1 km
  • Playa Paraiso - 3.8 mi / 6.2 km

Enter dates for 2 guests

Guests
  • Master Suite Ocean view
  • Superior Garden View
  • Master Suite Oceanfront big terrace
  • Master Suite Oceanfront
  • Small Cabanas Partial Ocean view
  • Junior Room, Garden View
  • Standard room, Limited view

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 35 min walk
  • SFER IK - 39 min walk
  • Tulum National Park - 2.5 mi / 4.1 km
  • Playa Paraiso - 3.8 mi / 6.2 km
  • Las Palmas Public Beach - 3.3 mi / 5.3 km
  • Tulum Mayan Ruins - 6.2 mi / 10 km
  • Gran Cenote - 6.9 mi / 11 km
  • Tulum Monkey Sanctuary - 8.4 mi / 13.6 km
  • Playa Akun - 3.5 mi / 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive
  • Airport shuttle (surcharge)
map
See on map
Carretera Tulum Boca Paila km 7, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Deposit is payable by bank and is due within 72 hours of booking the reservation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only*
  • 1 per room
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
  • Caters to women only
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Pool sun loungers
  • Pool umbrellas
  • Use of nearby fitness center (discount)
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • MP3 docking station

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tatewari - This beachfront restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Delek Tulum Hotel
  • Delek Hotel
  • Delek Tulum Hotel
  • Delek Tulum Tulum
  • Delek Tulum Hotel Tulum

Optional extras

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Breakfast costs between USD 17.4 and USD 18 for adults, and USD 15 and USD 17.4 for children (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way, Maximum occupancy 2)

Airport shuttle service for children costs USD 00 (roundtrip)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 100 per stay

  • Resort fee: USD 19 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Delek Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's a pool.
  • Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 100 (subject to availability).
  • Yes, Tatewari offers beachfront dining and local cuisine. Nearby restaurants include Hartwood (5-min walk), La Eufemia (7-min walk), and Restaurante Las Estrellas (8-min walk).
  • Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
  • Have fun with nearby activities like hiking and ziplining. Additional recreation nearby includes spelunking and ecotours. Enjoy amenities like a picnic area, a garden, and access to a nearby health club.
9.4.Exceptional.
  • 8.0.Very good

    We loved the location of the property... footsteps from a beautiful well maintained beach club! Great food, drinks and staff! Some rooms don’t have many amenities we are used to like a refrigerator and hairdryer but other then that it was lovely!!!

    6 night family trip, Apr 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Tulum-errific

    Amazing, beautiful , serene and loving. To stay in beautiful and eco friendly “treehouse” on the beach is something we will never forget. EVERY staff member (Chris, Elin, etc) to the owner (Anna) was so warm, welcoming and helpful all day/everyday. Only place I would stay in Tulum!!

    Nudrat, 4 night family trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Delek Hotel was a perfect blend of luxury with eco consciousness in mind. The rooms were well appointed and spacious, simple but elegant and everything was very well made. Food is great, beach is amazing and the service on the beach is top notch. The only thing I would mention would be the music from surrounding areas at night can be heard if you like to be in bed before 11, which was us ;). Leo, at reception was so welcoming and treated us so amazingly. Taran , Miguel, Oscar, and the rest of the crew. We thank you for an incredible stay and for making it the most special by being so kind, funny, and treating us like part of the family!

    3 night romance trip, Mar 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Super impressed with Delek Tulum! I will be back!

    My stay at Derek was truly magical! I loved staying in their well-designed bungalows that feels like you are in a tree house! Chris, Leo & Alejandro were there for anything I needed and truly so accommodating! They made sure I was well tended to and answered any of my questions quickly using WhatsApp. The restaurant and beach bar are also awesome and made for easy enjoyment while on the property. The location of Delek is A+ being really close to everything you’d want - restaurants, shops, bars, beach & more. If there was any negative it was that I wish their hotel reservations came with full breakfast given prices of rooms as that’s what I’ve had at other Tulum hotels. They do send coffee/tea and pastries to your room in the morning which is quite lovely and was appreciated. Overall it was a fantastic stay and I will be back! Delek hotel really impressed me!

    America, 3 night trip with friends, Mar 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel staff at Delek super friendly and attentive definitely made you feel very welcome. Special thanks to our waiter Daniel :)

    4 night trip with friends, Mar 4, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Great relaxing environment with great service. Recommend

    4 night trip with friends, Mar 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing stay!

    We had the absolute best time and I would highly recommend it for anyone visiting.

    eduardo, 4 night trip, Mar 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing place! It's exceptional

    KEREM, 4 night trip, Mar 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is my fourth stay at the Delek and it’s my go to hotel in Tulum for fun and relaxation. It has immaculate accommodations, a great vibe and an excellent restaurant with a very friendly staff. The beach location and walkability is perfect.

    6 night trip, Feb 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Really Great Stay

    Had a difficult time deciding where to stay in Tulum and am really glad that we landed at Delek. We heard great things about Nomade and Be Tulum, but they had strict cancellation policies that I was not comfortable with considering the state of the world with COVID. Delek was much more reasonable and is only 2 years old, so it's practically new and very beautiful. it's true that they encourage you to throw your toilet paper in a covered garbage basket in your bathroom- but it's no big deal. It's also true that Bagatelle is two doors down and they play very loud music, but with COVID, they close by midnight right now. If that changes, consider bringing ear plugs if you are a light sleeper. The beach is beautiful and there is plenty of seating. The food and drinks are excellent and the hotel is located right in the middle of quite a few wonderful restaurants and shops. I highly recommend Hartwood and Arca, but make your reservations early because they fill up. If you want a super quiet hotel, I would stay further down the beach closer to Nomade or Be Tulum.

    Adrienne, 4 night trip, Feb 12, 2021

    Verified Hotels.com guest review

See all 162 reviews