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All properties in Cancun (and vicinity), Quintana Roo, Mexico
Aparthotel

City Suites Cancun Aeropuerto Riviera

Comfortable Cancun apartment with kitchenette

  • Free continental breakfast, free WiFi, and free parking
From
Rs4,117

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
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8.0.Very good.
  • It is a great hotel for taking flights, the staff is friendly but front desk are really…

    Jun 7, 2021

  • Positive: the Hotel is very close to the airport, the room was confortable and very clean…

    May 17, 2021

See all 183 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and CovidClean (Safehotels - global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 63 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Free airport shuttle
  • Bar/lounge
  • Fitness center

Feel at home

  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Private bathroom

What’s around

  • Ventura Park Cancun - 5.7 mi / 9.3 km
  • Puerto Morelos Town Square - 11.3 mi / 18.1 km
  • Aquaworld - 12.4 mi / 19.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds

Location

  • Ventura Park Cancun - 5.7 mi / 9.3 km
  • Puerto Morelos Town Square - 11.3 mi / 18.1 km
  • Aquaworld - 12.4 mi / 19.9 km

What’s around

Landmarks

  • Ventura Park Cancun - 5.7 mi / 9.3 km
  • Puerto Morelos Town Square - 11.3 mi / 18.1 km
  • Aquaworld - 12.4 mi / 19.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive
  • Free airport shuttle

At a glance

Size

  • 63 apartments

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Food and drink

  • Free continental breakfast daily
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • City Express Suites Cancún Aeropuerto Riviera Aparthotel Cancun
  • City Suites Cancun Aeropuerto Riviera Cancun
  • City Express Suites Cancun Aeropuerto Riviera
  • City Express Suites Cancún Aeropuerto Riviera
  • City Suites Cancun Aeropuerto Riviera Aparthotel
  • City Suites Cancun Aeropuerto Riviera Aparthotel Cancun
  • City Express Suites Cancún Aeropuerto Riviera Aparthotel
  • City Express Suites Cancún Aeropuerto Riviera Cancun
  • Aparthotel City Express Suites Cancún Aeropuerto Riviera Cancun
  • Cancun City Express Suites Cancún Aeropuerto Riviera Aparthotel
  • Aparthotel City Express Suites Cancún Aeropuerto Riviera

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, City Suites Cancun Aeropuerto Riviera does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
  • Yes. Nearby restaurants include Los Caporales (2.2 mi), Bugambilias (2.6 mi), and Momo (2.6 mi).
  • Yes, a free airport shuttle is available.
  • City Suites Cancun Aeropuerto Riviera has an outdoor pool and a fitness center.
8.0.Very good.
  • 10.0.Exceptional

    A little disappointed

    Hotel is fantastic. Rooms are clean. Bed is a little hard. Breakfast is great. Getting the shuttle was a Royal pain in the butt. Ended up spending $30 US to get there.

    Marc, 1 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great free airport shuttle

    Clean and modern hotel near the airport. Great for my quick stay before an early morning flight. Room was clean and comfortable with everything you need (coffee, water, nice shower and bathroom amenities). Didn’t get to the pool but it was gorgeous. The free hotel shuttle works great, just make sure you book in advance and bring cash to tip your driver.

    Anne, 1 night trip, May 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed we have to paid for the breakfast and the people at the place is not friendly

    1 night family trip, May 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The protocol for Covid were very high at the hotel, from walking in and screening the guest, to the cleanliness of common areas. The rooms have everything needed from cutlery to a fridge and dishwasher. Unfortunately the shower had mold around the bottom. We made it work as this was a pit stop for us before we flew out the next morning.

    Brenda, 1 night family trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible customer service

    The hotel itself was rather clean, room was fine. We were lacking the appropriate number of towels and water bottles despite the number of people on the reservation, but despite this were denied water and towels. The staff was beyond rude, and super unhelpful. I heard NO a lot, which is honestly just a poor reflection on the training of staff. No empathy or accommodation mentality. We were denied water in the morning even though we just were requesting to refill our bottles as they had denied giving us an extra bottle for the other person in the room. The security guard was pushy and strange. Overall, despite it being an okay place to sleep in terms of security and or lack of bedbugs, the property could not make up for the lack of hospitality experienced. I would never return to this establishment or any sister properties for this reason. Terrible energy.

    Corrie OConnor, 1 night trip with friends, Mar 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Don’t stay here if you value your money!!!

    Worst customer service I’ve ever exoeurved. Multiple excuses from management, NO SHUTTLE, dirty room, bad service, lack of experience in hotels. Idiot workers who looked unkept, shirts don’t fit missing buttons! I would NEVER stay here again and I strongly suggest NO ONE does as well!! 8 stars on this app is a total LIE!!!!!

    Cristina, 1 night family trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Extremely upset about the airport shuttle service, which is why I’m reporting. I was picked up at Cancun airport (T3) at 11:30. Then the driver went to another stop (another terminal I guess, no big deal) to pick up 3 additional passengers. After that HE JUST DISAPPEARED FOR 40 MINUTES, leaving all 4 of us inside the van with no explanation! Not only the unexplained delay was unacceptable; if you take under consideration that we’re still in the middle of a pandemic, how safe is it to be stuck in a van with 3 other people, all windows closed and no news of the driver’s whereabouts?? Is that normal here? When he finally came back, without apologizing or anything, he didn’t even take us to the hotel: HE WENT YET TO ANOTHER TERMINAL TO PICK UP AN EXTRA PASSENGER! By that time I had been inside that van for ONE FULL HOUR! Ended up getting to the hotel at 12:45. What’s the point of getting an airport hotel if the transfer is gonna take longer than your flight? Nothing against the hotel itself which is ok for the price, but this transfer situation was inexcusable and completely ruined it for me.

    ERNESTO, 1 night trip, Mar 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a very nice and clean property and the attendance was excellent by the personnel of the hotel

    1 night trip, Mar 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Restaurant was really nice we had a great dinner and service. Front desk guy was polite but he didn’t seem friendly. I was upset that hotel shuttle from airport has to be booked 24 hours in advance. That cause me all kinds of trouble with transportation from airport to hotel. I ended up renting a car because taxis are outrageously expensive. Rooms were clean.

    1 night family trip, Mar 10, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I picked this hotel because of its proximity to the airport and the free shuttle service, since I was only staying one night. When I arrived I could not reach anyone at the front desk

    1 night trip, Mar 7, 2021

    Verified Hotels.com guest review

See all 183 reviews