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City Suites Cancun Aeropuerto Riviera

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Superior Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Outdoor pool
Outdoor pool
Outdoor pool
Superior Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Overview of City Suites Cancun Aeropuerto Riviera

City Suites Cancun Aeropuerto Riviera

3.5 star property
3.5-star aparthotel in Cancun with outdoor pool and restaurant

7.4/10 Good

387 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506
Main amenities
  • 63 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Free airport drop-off
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front desk safe
Feel at home
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains

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About this area

What's nearby

  • Delfines Beach - 15 min drive
  • Plaza Las Americas - 18 min drive
  • Puerto Cancun Marina Town Center - 34 min drive
  • La Isla Shopping Mall - 22 min drive
  • Forum Beach - 33 min drive
  • Playa Tortugas - 24 min drive
  • Tortuga Beach - 39 min drive
  • Langosta Beach - 40 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive
  • Free airport shuttle

Restaurants

  • Starbucks - 5 min drive
  • Los Caporales - 5 min drive
  • Los De Pescado - 6 min drive
  • Bugambilias - 7 min drive
  • Momo - 7 min drive

About this property

City Suites Cancun Aeropuerto Riviera

City Suites Cancun Aeropuerto Riviera offers a free airport shuttle (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are offered, and apartments have conveniences like refrigerators and microwaves. Fellow travelers love the helpful staff and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert)

Social distancing

Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided
  • Free toiletries

Living spaces

  • Dining room

Entertainment

  • 32-inch flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Roll-in shower (select rooms)
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector
  • Smoke detector
  • Window guards

General

  • 63 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

City Express Suites Cancún Aeropuerto Riviera Aparthotel Cancun
City Express Suites Cancún Aeropuerto Riviera Aparthotel
City Express Suites Cancún Aeropuerto Riviera Cancun
Aparthotel City Express Suites Cancún Aeropuerto Riviera Cancun
Cancun City Express Suites Cancún Aeropuerto Riviera Aparthotel
Aparthotel City Express Suites Cancún Aeropuerto Riviera
City Suites Cancun Aeropuerto Riviera Cancun
City Express Suites Cancun Aeropuerto Riviera
City Express Suites Cancún Aeropuerto Riviera
City Suites Cancun Aeropuerto Riviera Aparthotel
City Suites Cancun Aeropuerto Riviera Aparthotel Cancun

Frequently asked questions

Does City Suites Cancun Aeropuerto Riviera offer free cancellation for a full refund?
Yes, City Suites Cancun Aeropuerto Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at City Suites Cancun Aeropuerto Riviera?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Suites Cancun Aeropuerto Riviera?
Yes, there's an outdoor pool.
Are pets allowed at City Suites Cancun Aeropuerto Riviera?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Suites Cancun Aeropuerto Riviera?
Yes, there's free self parking.
Is airport shuttle service offered by City Suites Cancun Aeropuerto Riviera?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at City Suites Cancun Aeropuerto Riviera?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
What is there to do at City Suites Cancun Aeropuerto Riviera and nearby?
City Suites Cancun Aeropuerto Riviera has an outdoor pool and a fitness center.
Are there restaurants at or near City Suites Cancun Aeropuerto Riviera?
Yes, there's an onsite restaurant. Nearby restaurants include Los Caporales (2.3 mi), Bugambilias (2.7 mi), and Momo (2.7 mi).
Does City Suites Cancun Aeropuerto Riviera have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around City Suites Cancun Aeropuerto Riviera like?
City Suites Cancun Aeropuerto Riviera is located a short 13-minute walk from Xoximilco. Our travelers say the local area is very quiet.

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

8/10 Very good

Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Airport location
Front desk was helpful. It is an isolated location near the airport, only one restaurant to select. Free shuttle to/from airport
Teresa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Family night out
Room was clean but hallway floors were very dirty. There was a very strong odor in the room. Wouldn't stay here again.
Stephanie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Sent 3 emails, followed up with phone call to ensure transport from airport. Was instructed to contact hotel once outside of airport. Called, texted, everything, and no response from hotel. Had to take taxi, then when returning to airport, hotel did not have transport again. Cost of taxis exceeded cost of room. Breakfast offerings were corn pops, fruit loops, and the weakest coffee you'll ever see. Not recommended.
Mark, 1-night business trip
Verified Expedia guest review

8/10 Very good

Great room, pool, and friendly staff. We would recommend for a quick stay with easy access to the airport!
Hope, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Convenient location close to airport. Cleanliness and nice pool.
Manuel, 1-night family trip
Verified Expedia guest review

6/10 Good

It’s just ok. The staff is nice and helpful and the pool is very nice. However it’s further from the airport than I thought. The air conditioning was not on before Que arrived and took a long time to cool down.
Franco, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome service!! They scheduled my trip to the airport, they were very nice and kind. Will go with them on my next trip.
Leanna A, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomas H, 1-night family trip
Verified Hotels.com guest review