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All properties in Genting Highlands, Pahang, Malaysia
1 room, 2 adults

Gloria Residences Ion Delemen

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Playground on site
  • Dry cleaning/laundry service
Jalan Ion Delemen 1, Ion Park, Genting Highlands, Pahang, 69000, Malaysia

Mountain hotel with 4 restaurants, near Skytropolis Indoor Theme Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Playground on site
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This is my second time checked-in into the same apartment. Location wise is perfect.…Dec 4, 2019
  • Everything was perfect!Mar 6, 2020

Gloria Residences Ion Delemen

from Rs3,978
  • Studio
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Family Suite
  • Executive Suite, 2 Bedrooms
  • Executive Suite, 3 Bedrooms
  • Penthouse

What’s around Gloria Residences Ion Delemen

Landmarks

  • SkyAvenue - 3.1 mi / 5 km
  • Skytropolis Indoor Theme Park - 3.1 mi / 5 km
  • Arena of Stars - 3.2 mi / 5.1 km
  • Chin Swee Cave Temple - 3.8 mi / 6.1 km
  • Genting Highlands Premium Outlets - 6.7 mi / 10.9 km
  • Genting Strawberry Leisure Farm - 7.8 mi / 12.6 km
  • Genting Skyway - 8.8 mi / 14.2 km
  • Happy Bee Farm & Insect World - 9.1 mi / 14.7 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 103 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Batang Kali Station - 49 min drive
  • Kuala Lumpur Gombak Station - 53 min drive
  • Serendah Station - 53 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 332 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 6:00 AM to 10:30 PM*

Parking

  • Free covered onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 coffee shops/cafés
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Sauna
  • Playground on site
  • Hiking/biking trails nearby
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Garden
  • Terrace
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

HOME - This restaurant specializes in Chinese cuisine.

Kembali Kitchen - This restaurant specializes in local and international cuisine. Open daily.

Hugo's in the sky - This fine-dining restaurant specializes in Mediterranean cuisine. Open daily.

Dinetopia - This fine-dining restaurant specializes in fusion cuisine. Reservations are required. Open daily.

Fairy Tales - Onsite café. Open daily.

Gloria Residences Ion Delemen’s small print

Also known as

  • Gloria Residences Ion Delemen Hotel Genting Highlands
  • Gloria Residences Ion Delemen Hotel
  • Gloria Residences Ion Delemen Genting Highlands
  • Gloria Resinces Ion lemen
  • Gloria Residences Ion Delemen Hotel
  • Gloria Residences Ion Delemen Genting Highlands
  • Gloria Residences Ion Delemen Hotel Genting Highlands

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MYR 35 for adults and MYR 25 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 336 per vehicle (one-way, Maximum occupancy 3)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Gloria Residences Ion Delemen

  • Does Gloria Residences Ion Delemen offer free cancellation for a full refund?
    Yes, Gloria Residences Ion Delemen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Gloria Residences Ion Delemen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Gloria Residences Ion Delemen?
    Yes, there's free self parking.
  • Is there a pool at Gloria Residences Ion Delemen?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Gloria Residences Ion Delemen?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Gloria Residences Ion Delemen?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Gloria Residences Ion Delemen?
    Yes, there are 4 onsite restaurants, featuring Chinese cuisine. The dining venue will be unavailable from March 1 2021 to June 1 2021 (dates subject to change). Nearby restaurants include Munakata Ramen (3.2 mi), Good Friends (3.3 mi), and Ming Ren (3.3 mi).
  • Is airport shuttle service offered by Gloria Residences Ion Delemen?
    Yes, an airport shuttle is available from 6:00 AM to 10:30 PM on request. The charge is MYR 336 per vehicle one-way.
  • What is there to do at Gloria Residences Ion Delemen and nearby?
    Have fun with onsite activities like rock climbing and ziplining. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Gloria Residences Ion Delemen also has an arcade and a garden.

Recent reviews

Very good 8.0 From 209 reviews

Very good 8.0
eeds to have
my1 night trip
Poor 2.0
The cleaniness is bad. The facility is limited. The car park is far away. The breakfast was limited. The reception staff not friendly. The extra bed super expensive. The room rate overeating. Pay high price was very low facility. Not recommend to stay. Grand Ion delemen even better.
Nyam, my2 night family trip
Exceptional 10.0
Nice, clean, great amenities. Worth a try!
Jimmy, us1 night business trip
Exceptional 10.0
Everthing is good except their lift. Need to wait almost half an hour to go down. Only got 3 lift in tower jade
my1 night family trip
Exceptional 10.0
Large spacious apartment like room. Lots of amenities. Breakfast could have been better, the room had certain pungent smell of Chinese food.
us4 night family trip
Good 6.0
The king sized bed was a bit small compared to most hotels' king sized beds. Location was good, just need to be extra careful if driving back to apartment at night as visibility is quite low.
sg1 night family trip
Good 6.0
3d2n family trip
I was booked family suite, 1 king 1 bunker bed. As photo shown. But when check in, we been told we upgraded to G-luxe Gloria. But the unit is extremely small for my family. Its Queen bed instead of king. The living hall is small. There is only 1 bathroom. This is what we not expected. The pillow is bad. Too high or too low. We suggest should change all pillow. Bed and linen is good. Just the pillow. Overall the environment is great. Staff is helpful and good attitude. Shutter transfer on time. But need to have more routes or trips pick up from first world for peak hrs like after 9pm, its easily get full every night.
Wong, my2 night family trip
Exceptional 10.0
Lift having quite congestion rest all good.
my1 night trip with friends
Very good 8.0
Overall is very good. The scenery is very beautiful However, housekeeping very late to make up the room. They came at 4.30 pm to make up the room. However to find the cheap food is very difficult
my2 night romance trip
Exceptional 10.0
new place.is good
Mohd, my1 night family trip

Gloria Residences Ion Delemen