Hotel Neath Port Talbot

"Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved."

"Very noisy private function made it impossible to sleep - had to change rooms at midnight. Horrible experience - would never return. Was promised a refund and will be pursuing this. "

"Nice and friendly "

"Staff were very welcoming, breakfast was excellent and evening meal delicious.room was very comfortable. Overall we had an excellent stay and qould degibately atay again"

"The room was very clean and the staff were all very helpful and friendly. Would definitely stay again! "

"Very comfortable. Staff very pleasant and helpful "

"Lovely hotel beautifully presented. Spa was a disappointment as couldn’t use the outdoor section and no seating area remained at time of use. Only access the pool which was cold and could simply stand in the water. Left after 15 minutes. Visited the bar as the restraint is closed on Tuesdays. Very slow service. Went through the entirety of the dinner service without a drink and food was not presented hot. Eventually received our drinks after a number of follow ups in Tim to take to the room. Clearly a staffing issue. Really blighted the evening which was to celebrate my partners birthday. Was so looking forward to our visit but unfortunately was left bitterly disappointed. "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"We had an ok stay. The hotel really could do with an upgrade, the rooms are tired looking. The breakfast was ok, although the chef doesn’t know how to cook bacon, it was inedible and almost raw. The staff we came into contact with were all friendly. The location of the hotel is in a nice spot with some rooms overlooking the sea. I’ve been to this hotel a couple of times now, I’m unlikely to return for a third time. It really is better to pay more for better accommodation. "