My stay at this place was nothing short of perfection. The staff is incredibly kind and goes out of their way to ensure you have a fantastic time without feeling like they're trying to squeeze money out of you, unlike some experiences we had in Cartagena. Octavia, with her humor and warmth, was a standout, making sure we had everything we needed. Dorothy, always wearing a genuine smile, added to the welcoming atmosphere. This has been one of my best hospitality experiences in Colombia – flawless in every way.
While the water may not be piping hot 24/7 (hey, it's an island with 90-degree weather, who needs it?), everything else more than makes up for it. The delicious breakfast, prepared by a chef with the best attitude, was a highlight. The staff strikes the perfect balance between warmth and respecting your privacy. Located in a beautiful and less touristy part of the island, it's an ideal place to stay. I'd choose this spot again and again without a second thought.
Also, just say yes to the car service from the airport (don't be stubborn like me). And let them help you and cater to you, everything is for your enjoyment. Will return one day!