4/10 Fair
8 November 2024
Amazing location, disappointing stay
The location of this hotel is exceptional and one of its few positive aspects. Unfortunately, that’s where the praise ends. My friends and I booked two separate rooms—one a twin deluxe and the other a king deluxe. While their twin room featured soft, comfortable beds, my king room had an extremely firm, almost rock-hard bed, making it difficult to rest properly.
The biggest issue, however, was the inability to control the room temperature. Both rooms were unbearably hot, feeling like saunas, and we had no option but to sleep on top of the beds without any blankets. When we approached the front desk for assistance and inquired about switching rooms, we were informed that temperature control was set for the entire hotel and could not be adjusted individually. This was very disappointing and significantly affected our stay.
While Beijing itself is a vibrant and beautiful city that we thoroughly enjoyed exploring, this hotel fell short of expectations. Regrettably, I would not choose to stay here again.
George
George, 4-night trip with friends
Verified Hotels.com guest review