The Grand by SkyCity features a casino and puts you just steps from Sky Tower and SkyCity Casino. You can grab a bite to eat at one of the 11 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool, and a fitness center. Fellow travelers love the comfortable beds and helpful staff. Public transportation is just a short walk: Gaunt Street Tram Stop is 12 minutes and Daldy Street Tram Stop is 15 minutes.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay
At a glance
Hotel size
312 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (NZD 35 per night)
Onsite valet parking (NZD 60 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
11 restaurants
4 bars/lounges
24-hour room service
Traveling with children
Childcare in room (surcharge)
What to do
Golfing nearby
Sailing nearby
Windsurfing nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2004
Safe-deposit box at front desk
Fitness center
An indoor pool
Casino
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Dining
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Cash deposit: NZD 200.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 45 per person
Credit card charges are subject to an extra charge of 1.8 percent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 60 per night
Parking
Self parking costs NZD 35 per night
Valet parking costs NZD 60 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland
Frequently asked questions
Does The Grand by SkyCity offer free cancellation for a full refund?
Yes, The Grand by SkyCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Grand by SkyCity?
Yes, there's an indoor pool.
Are pets allowed at The Grand by SkyCity?
Sorry, pets aren't allowed.
Is parking offered on site at The Grand by SkyCity?
Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 60 per night.
What are the check-in and check-out times at The Grand by SkyCity?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at The Grand by SkyCity?
Yes, there's a casino.
What is there to do at The Grand by SkyCity and nearby?
Have fun with nearby activities like sailing and windsurfing, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Grand by SkyCity also has 4 bars and a casino, as well as a sauna and a steam room.
Are there restaurants at or near The Grand by SkyCity?
Yes, there are 11 onsite restaurants.
What's the area around The Grand by SkyCity like?
The Grand by SkyCity is in Auckland Central Business District, a short 11-minute walk from Auckland Ferry Terminal and 5 minutes' walk from Queen Street Shopping District. The local area is considered walkable as well as being good for shopping.
The Grand by SkyCity Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Dalida
Dalida, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Great hotel in a great location
Great hotel but disappointed that they didn’t offer decaf coffee as part of the 45 NZD breakfast.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Gerald
Gerald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Graham
Graham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Brilliant
Brilliant. Everything you want from a hotel.
Trevor
Trevor, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Magnus
Magnus, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
We met a lot of employere and staff all of whom were nice and helpful. We enjoyed our stay.
Michele
Michele, 22-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Jibreel
Jibreel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Our overnight stay was good. Though check in could be improved by there being more than one person to handle check ins around 3pm.
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
colin
colin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Boon Ping
Boon Ping, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Excellent hotel in the perfect location
My family and I stayed in Auckland for the first time and absolutely loved this hotel, due to its location, facilities, cleanliness, and comfort. I will 100% stay here again the next time I’m in Auckland.
James
James, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Lovely Hotel
Good location. Excellent breakfast...MANY delicious options!
PATRICIA
PATRICIA, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Lovely place to visit
This hotel is very close to the City Tower. And everything is walking distance.
Ruddy
Ruddy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
2/10 Poor
5 November 2024
The room was prepared, bond was taken when we checked in, but still waiting for the bond to be refund after10days and invoice to be invoiced after 2 phone calls.
Sailed the hotel number, transferred me to the reception and the got hanged up on, which is shocking service for 5 stars:(
Xue
Xue, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 November 2024
brendan
brendan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Great as expected
Excellent stay as always with Sky City hotels.
Clean and tidy rooms which are well appointed.
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Anniversary
Service was excellent. Nothing was to much trouble we stayed for our wedding Anniversary and we were treated very well including an upgrade and complimentary champagne
Grant
Grant, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Wayne
Wayne, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Manu
Manu, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Stuart
Stuart, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
27 October 2024
Difficult to check in
At check in was advised I had two reservations. They kept repeating the same thing over again (5 times) while I was attempting to verify on the internet which is not available in the lobby. Had to go to the room, pull up a screen, go back to lobby, back to room, pull up screen, back to lobby, repeat ———.