Experience the Novotel Auckland Ellerslie's inviting atmosphere with its beautiful garden and modern restaurant, Acacia. Take a stroll on the terrace or grab a drink at the bar while enjoying high-speed WiFi throughout your stay. Guests rave about the helpful staff and convenient location near Sylvia Park Shopping Center.
When you stay at Novotel Auckland Ellerslie, you'll be within a 10-minute drive of Sky Tower and Mt. Eden. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Acacia, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff and location.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
147 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (NZD 20 per day)
On-site valet parking (NZD 20 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
What to do
Golf lessons nearby
Working away
Meeting rooms
Conference space (3175 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Acacia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: NZD 100.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for NZD 60.0 per night
Parking
Self parking costs NZD 20 per day
Valet parking costs NZD 20 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland
Frequently asked questions
Does Novotel Auckland Ellerslie offer free cancellation for a full refund?
Yes, Novotel Auckland Ellerslie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Auckland Ellerslie?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Auckland Ellerslie?
Yes. Self parking costs NZD 20 per day. Valet parking costs NZD 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Auckland Ellerslie?
You can check in starting at 2:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Novotel Auckland Ellerslie?
No, this hotel doesn't have a casino, but SkyCity Casino (8-min drive) is nearby.
What is there to do at Novotel Auckland Ellerslie and nearby?
Novotel Auckland Ellerslie has a 24-hour fitness center and a garden.
Are there restaurants at or near Novotel Auckland Ellerslie?
Yes, there's an onsite restaurant, Acacia.
What's the area around Novotel Auckland Ellerslie like?
Novotel Auckland Ellerslie is a short 6-minute walk from Auckland Greenlane Station and 4 minutes' walk from Ellerslie Racecourse. Travelers love the hotel's prime location.
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Novotel Auckland Ellerslie Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Parking
Bathroom
Cities
Bed
Location
Food
Gyms (public)
What guests liked
Breakfast buffet offered a wide variety of options, including gluten-free choices, and was considered superb and awesome. (7 reviews)
Plenty of accessible parking was available at the entrance. (3 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
10 April 2025
It was disappointing that the Restaurant, Bar and even Room Services closed at 10pm.
Twice during our stay we wanted to meet up with family for a wine or coffee and we could not as everything was closed.
Patricia B
Patricia B, 3-night trip
10/10 Exceptional
11 January 2025
Staff friendly, helpful and just goid kiwi hosts
les
les, 1-night trip
10/10 Exceptional
21 December 2024
Great location, handy to public transport. Clean tidy hotel.
Olivia
Olivia, 3-night trip
10/10 Exceptional
3 December 2024
Staff were really great, very friendly & helpful
Andrea
Andrea, 1-night trip
10/10 Exceptional
2 November 2024
We enjoyed our one night stay
Michelle
Michelle, 1-night trip
10/10 Exceptional
8 December 2024
Was perfect for my two girls me and my partner best sleep weve had or our trip to Auckland
Anaz
Anaz, 1-night trip
10/10 Exceptional
24 August 2024
Lovely place to stay very friendly staff look forward to next time
Kerry
Kerry, 1-night trip
8/10 Very good
8 December 2024
Very convnient. Comfy beds, friendly staff.
Nicola
Nicola, 3-night trip
10/10 Exceptional
12 January 2025
ROOM WAS CLEAN AND FACILITIES WERE CLEAN AND WELL PRESENTED
les
les, 4-night trip
8/10 Very good
10 December 2024
The hotel was convenient only 10 minute drive off peak from CBD.
Dominic
Dominic, 1-night trip
8/10 Very good
29 October 2024
The staff were amazing very kind and helpful and friendly
Ana
Ana, 2-night trip
10/10 Exceptional
13 August 2024
Great Hotel. Awesome restaurant and friendly staff.
Warren
Warren, 1-night trip
10/10 Exceptional
6 December 2024
Stayed at the Novotel and it was perfect - great facility. The signage is not great though - so be brave and approach the front door.....which you will think is the IBIS.
Wendy
Wendy, 2-night trip
10/10 Exceptional
29 October 2024
Staff were lovely
Katie
Katie, 1-night trip
8/10 Very good
18 August 2024
We had a great stay warm, clean, good parking where i can view my car, lovely staff good breakfast
Mikaela
Mikaela, 2-night trip
10/10 Exceptional
9 June 2024
perfect stay.
Alex
Alex, 2-night trip
10/10 Exceptional
13 June 2024
Great location and friendly staff
Briar
Briar, 1-night trip
10/10 Exceptional
30 November 2024
Very good
Amarjit
Amarjit, 1-night trip
10/10 Exceptional
16 June 2024
Enjoyed our stay. Awesome service definitely recommended
ZANE
ZANE, 2-night trip
8/10 Very good
13 June 2023
Great stay
Monalisa
Monalisa, 3-night trip
10/10 Exceptional
8 May 2024
Staff were so lovely and made us feel so special. Kids loved it, and food was great
Chloe
Chloe, 1-night trip
6/10 Good
4 March 2024
Lovely staff and good space in the rooms.
Demi
Demi, 2-night trip
6/10 Good
16 September 2024
Hotel is average and facilities average. Food is OK, area is not so good
Stephen
Stephen, 1-night trip
10/10 Exceptional
19 November 2024
I can not rate the management of this complex enough. So accomodating and helpful.