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The Grand by SkyCity

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Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
View from room
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Grand by SkyCity

VIP Access

The Grand by SkyCity

5.0 star property
Luxury hotel with spa, near Sky Tower

9.2/10 Superb

1,000 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
90 Federal Street, Auckland, 1010
Main amenities
  • Casino
  • 15 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • 4 coffee shops/cafes
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 1 min drive
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 27 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Grafton Station - 5 min drive
  • Auckland Britomart Station - 12 min walk


  • Kingston Street Cafe - 2 min walk
  • La Porchetta - 2 min walk
  • Tonys Lord Nelson Restaurant - 3 min walk
  • Chawlas - 3 min walk
  • Kiraku - 3 min walk

About this property

The Grand by SkyCity

Try your luck at the casino when you stay at The Grand by SkyCity in Auckland. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Gusto at The Grand, one of 15 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a fitness center. Fellow travelers love the comfortable beds and location.


Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 17 floors


  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (NZD 35 per night)
  • Onsite valet parking (NZD 55.00 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 15 restaurants
  • 3 bars/lounges
  • 4 coffee shops
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas


  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Casino
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Korean
  • Malay

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone


  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.


Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
MASU - This restaurant specializes in Japanese cuisine. Open select days.
Federal Deli - Onsite diner. Open select days.
Depot - Onsite restaurant. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Cash deposit: NZD 200.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of NZD 40 for adults and NZD 22 for children (approximately)
  • Credit card charges are subject to an extra charge of 2.5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 40 per night


  • Self parking costs NZD 35 per night
  • Valet parking costs NZD 55.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity offer free cancellation for a full refund?
Yes, The Grand by SkyCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Grand by SkyCity?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Grand by SkyCity?
Yes, there's an indoor pool.
Are pets allowed at The Grand by SkyCity?
Sorry, pets aren't allowed.
Is parking offered on site at The Grand by SkyCity?
Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 55.00 per night.
What are the check-in and check-out times at The Grand by SkyCity?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at The Grand by SkyCity?
Yes, there's a casino.
What is there to do at The Grand by SkyCity and nearby?
Have fun with nearby activities like sailing and windsurfing, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Grand by SkyCity also has 3 bars and a casino, as well as a sauna and a steam room.
Are there restaurants at or near The Grand by SkyCity?
Yes, there are 15 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Chawlas (3-min walk), Kiraku (3-min walk), and Kushi Takeaway (4-min walk).
What's the area around The Grand by SkyCity like?
The Grand by SkyCity is in Auckland Central Business District, a short 1-minute walk from Sky Tower and 9 minutes' walk from University of Auckland. Travelers love the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Derek, 1-night trip
Verified guest review

10/10 Exceptional

Chris, 4-night trip
Verified guest review

8/10 Very good

Toni, 2-night trip
Verified guest review

10/10 Exceptional

Curtis, 5-night trip
Verified guest review

8/10 Very good

The Grand by Sky City – great location
The hotel was very nice and staff were great; however, the food wasn’t great (certainly not of the standard expected for a hotel of this rating) and having to request that the room be cleaned (as opposed to it being done daily) wasn’t ideal, especially since my stay was for several days. The temperature in the room also fluctuated from quite cold to very warm, even though the weather was cool. I’m not a fan of air conditioning but I had to use it at times to cool the room in the middle of the night, as it suddenly got hot. Nevertheless, the view of the city from the room was lovely and the location was terrific, so I would stay there again just for that.
6-night trip
Verified guest review

10/10 Exceptional

It was great! Location was great, valet parking was great! Staff was amazing! Room was gorgeous
Amanda, 4-night trip
Verified guest review

8/10 Very good

Gary, 3-night trip
Verified guest review

10/10 Exceptional

Great & convenient hotel in the heart of Auckland
Great hotel with splendid views over North Auckland and the harbour. The city location is terrific with short walks possible to all inner city activities - restaurants, pubs, shopping. Staff is extremely helpful if assistance is required.
Roman, 6-night business trip
Verified guest review

10/10 Exceptional

Central City luxury
Stayed 2 nights for the Aotearoa Invitational golf tournament
2-night trip with friends
Verified guest review

8/10 Very good

4-night business trip
Verified guest review