275, Jalan Bay Pass Ngurah Rai Sanur, , No 275 Batujimbar, Sanur,, Denpasar, Bali, 80228
What's nearby
Sanur Night Market - 13 min walk
Hardy's Supermarket - 16 min walk
Sindhu Beach - 3 min drive
Bali Beach Golf Course - 4 min drive
Sanur Beach - 11 min drive
Getting around
Ngurah Rai Intl. Airport (DPS) - 26 min drive
Restaurants
Tahu Sumedang Renyah - 7 min walk
Kopi Kiosk Coffee Hut - 16 min walk
Gelato Secrets - 16 min walk
Lilian N' Coffee - 18 min walk
Warung Old Brick - 12 min walk
About this property
Collection O Samurai Hotel Sanur
Collection O Samurai Hotel Sanur puts you within a 15-minute drive of Sanur Beach and Kuta Beach. An outdoor pool and a garden are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Traveling with children
Outlet covers
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Garden
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Fan
Sleep well
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Collection O Samurai Sanur
Collection O Samurai Hotel Sanur Hotel
Collection O 94331 Samurai Hotel Sanur
Collection O Samurai Hotel Sanur Denpasar
Collection O Samurai Hotel Sanur Hotel Denpasar
Super OYO Collection O 94331 Samurai Hotel Sanur
Frequently asked questions
Does Collection O Samurai Hotel Sanur offer free cancellation for a full refund?
Yes, Collection O Samurai Hotel Sanur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Collection O Samurai Hotel Sanur?
Yes, there's an outdoor pool.
Are pets allowed at Collection O Samurai Hotel Sanur?
Sorry, pets aren't allowed.
Is parking offered on site at Collection O Samurai Hotel Sanur?
Yes, there's free self parking.
What are the check-in and check-out times at Collection O Samurai Hotel Sanur?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Collection O Samurai Hotel Sanur and nearby?
Collection O Samurai Hotel Sanur has an outdoor pool and a garden.
What's the area around Collection O Samurai Hotel Sanur like?
Collection O Samurai Hotel Sanur is a short 13-minute walk from Sanur Night Market and 16 minutes' walk from Hardy's Supermarket.
Collection O Samurai Hotel Sanur Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
10/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 November 2024
Craig
Craig, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Clean neat place
Bigyan
Bigyan, 1-night trip
Verified Expedia guest review
6/10 Good
31 January 2025
좋은 시설, 불성실한 직원들
1. 시설 자체는 노후되지 않은 편. 깔끔함.
2. 리셉션에 사람이 없는 경우가 많아 간단한 질문을 하려고 해도 도움을 청할 수 없음.
3. 요청하지 않은 서비스는 먼저 챙겨주지 않음. 청소, 수건 교체는 물론 다 찬 휴지통 교체도 매번 요청해야 이뤄짐. 그러나 직원이 안 보여서 그 요청을 바로바로 못하는 게 문제.
4. 처음 숙소 가자마자 화장실 바닥에 먼지, 머리카락, 휴지등이 많이 있는 것을 발견. 청소한 결과가 이렇다면 청소 요청해도 결과가 만족스럽지 않을것 같아 여분의 칫솔로 바닥면, 벽면 타일등을 전부 청소. 곰팡이는 없었지만 간단히 벗겨지는 물이끼와 흙먼지가 제법 있었음.
그 후 방과 화장실 청소를 매일 내가 하고, 6일째에 처음으로 방청소를 부탁함. 이불과 배게에서 냄새가 났기 때문. 그런데 청소가 끝난 후 들어가니 배게 커버는 모서리 라인에 맞지도 않게 솜이 우겨져 들어가 있고, 흙 얼룩이 선명히 보이는 시트는 아예 갈아져 있지도 않았음. 바닥에 모래가 밟혀서 다시 물걸레로 청소하니 다량의 흙먼지가 나옴.
5. 수건이 얼룩이 많고 노란것이 이해가 안 되었으나 지내면서 그 이유를 알게 됨. 이 곳은 새 수건을 알아서 교체해주지 않으므로 수건을 말려가며 썼음. 그러다 수건 교체를 요구하자 출입구에 있는 선반에서 꺼내줌. 그곳은 호텔의 온갖 비품이 들어 있으나 잠겨 있지 않음. 직원들이 안 보이는때가 많으므로 투숙객들이 알아서 빼서 쓰는데, 다른 호텔과 달리 관리감독이 없다보니 무분별하게 가져가서 사용함. 쉽게 구할수 있다보니 용도에 맞지 않게 바닥청소나 음식 얼룩 제거등에도 사용하다보니 수건이 모두 그렇게 되었던 것.
6. 마지막 3일은 와이파이 기계가 고장나서 와이파이가 안 됨. 몇 차례 요청하였으나 첫날 저녁에만 수리하는 사람 보이고 그 다음날엔 작업 하는 사람조차 안 보임. 나올때까지 고쳐지지 않았음.
7. 호텔 자체가 가진 장점이 큰데, 관리가 전혀 안 되어 망가지고 있는 느낌. 호텔의 정책에 협조하고 규칙을 잘 지킬수록 손해보는 느낌. 직원들의 체계를 잡고, 불성실함을 고칠 필요가 있어 보임.