Floors were very dirty. Under the beds was a bunch of trash and cereal pieces. 2 towels were stained. Holes in the walls. Shower drained very slow. Door frame is rusted in the bathroom & entry, bed sheets have cigarette burn holes, and the door lock stopped recognizing the key card after just 1 use, the smoker detector was missing, and the phone had no cord. To top it off, when my son was getting ready to go to bed, he moved the clock to set his phone down and bugs/roaches ran out. We checked out and have requested a full refund. We travel to Harriman many times a year and we will not waste our money here again. Everyone should avoid this hotel like the plague.