We travelled as a family of 4 for our Summer holidays. The Hotel conditions, in general, are good, but the “5th star was lost” somewhere. To make it clear and objective:
- Really nice pools, amazing area, fantastic views, good apartments, nice friendliness of staff.
- The food, mainly at lunch, is, to state it softly, poor. When you are in a 5-star hotel you expect a level of service, food variety and quality to be even across all amenities, but this is not definetely the case. Even understanding that lunch is served in the pool restaurant, therefore it’s supposed to be “lighter”, to have canned food (mushrooms, peaches, ...) served and so few options in the buffet (poor salads and variety of side dishes) is really disappointing.
- The dinner buffet was better than lunch, but still has some of the same problems. In a region with such amazing ingredients, it’s a shame that some of the dishes (mainly the sides) lacked a proper cook to put it together. On the positive side, all the deserts (quantity and variety) was at a 5-star level in all dinner meals.
- The hotel states that it has a Kids Club: this is a joke, except if you consider a 3x3m room with literally one book and one pretend-to-be plastic phone and some baby chairs will entertain anyone (definitely not a 1-year old nor a 5-year old).
- Security: in general, the Hotel is very safe and your kids can play around without major problems.