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Hotel Butterfly

3.0 star property
Ski hotel with ski storage and ski passes
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Butterfly

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Snow and ski sports
Snow and ski sports
26-inch flat-screen TV with cable channels, TV

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff, spacious rooms, comfortable rooms

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Pet-friendly
    Pet-friendly
  • Ski facilities
    Ski facilities
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Library
  • Computer station
  • Lobby fireplace
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Classic Double or Twin Room, Mountain View

Highlights

Balcony or patio
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20.0 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Economy Double Room, Mountain View

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 16.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Junior Triple Room, Balcony, Mountain View

Highlights

Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 28.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Triple Room, Mountain View

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 25.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Map
Bodmenstrasse 21, Zermatt, 3920

Getting around

  • Free area shuttle

Restaurants

  • McDonald's
  • Golden India
  • Bäckerei-Konditorei-, Tea-Room Hörnli
  • Pizzeria Ristorante Molino Seilerhaus
  • Le Petit Royal

About this property

Hotel Butterfly

At Hotel Butterfly , you'll be near winter activities like snowboarding, cross-country skiing, and sledding. Guests looking for a bite to eat can check out Butterfly Restaurant, which serves international cuisine and is open for breakfast and dinner. A bar/lounge and bike cleaning are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, French, German, Italian

At a glance

Hotel size

  • 64 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 77 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Helicopter/airplane tours
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike cleaning
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Library
  • Fireplace in lobby
  • Piano
  • Bicycle parking
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Hardwood flooring in room

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3 per person, per night

Renovations and closures

This property is closed from November 5 2024 to December 12 2024 (dates subject to change).

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CHE-439.305.524

Frequently asked questions

Is Hotel Butterfly currently open?
This property is closed from November 5 2024 to December 12 2024 (dates subject to change).
Are pets allowed at Hotel Butterfly ?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 77 lbs per pet. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Butterfly ?
Sorry, there's no onsite parking at Hotel Butterfly .
What are the check-in and check-out times at Hotel Butterfly ?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM.
What is there to do at Hotel Butterfly and nearby?
Have fun with onsite winter activities like downhill skiing. Additional recreation onsite includes helicopter/airplane tours.
Are there restaurants at or near Hotel Butterfly ?
Yes, Butterfly Restaurant offers international cuisine.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful View
We got upgraded to the romantic suite and it was absolutely stunning. We had a balcony with a beautiful view of the city, and the goats on the mountain to the right.
View from the balcony
Romantic suite
Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Excellent service, great place to stay, only a 3-minute walk from the train station.
Alfonso, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Hotel
This is a wonderful hotel located less than a 5-minute walk from the train station. The staff are wonderful; friendly, helpful, and informative. The rooms are large and have been recently renovated. The beds are comfortable and plenty of pillows are provided.
Dale, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice comfortable stay Staff were helpfu
D H Dinani, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul Henri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was spacious, comfortable and had a balcony with a view of the mountains. Perfect spot close to the train station and the breakfast and dinner first class.
Karl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff. Location close to train station. Good breakfast. Quiet.
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annual trip to the Alps
Have been staying at Hotel Butterfly every summer for many years. Always very clean. Top notch staff who go the extra mile for whatever I need. Delicious breakfast with variety. The best kitchen staff. Hotel is close to the train station and everything in beautiful Zermatt
Mary A, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel!
Fantastic stay! If you are ever looking for somewhere to stay in Zermatt then this is the place! Very accessible but quiet, wonderful facilities including tea time every day and a great breakfast! We were on the 6th floor and we even had a view of the Matterhorn! Highly recommend!!
Sophie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had such a lovely stay, everyone was so friendly and accommodating.
Killian, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very nice hotel . well located
John, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place. Highly recommended.
Hitoshi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding service from check-in to check-out. Stored luggage upon our arrival and when we left.
Earl, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay!! Very close to the train station and convenient to many shops and restaurants. The breakfast buffet was great. Definitely will stay here again.
Wayne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff, easy to find, close to everything, atmosphere of the hotel made you feel like you were in Switzerland
Laura A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, quiet and spacious room
2-night trip
Verified Hotels.com guest review

6/10 Good

Mountain water is cold
Spoiled somewhat by there being no hot water on our last day. When we reported the problem the response was yes it is the same for everybody. And then we also had a blocked toilet. Otherwise the hotel room was quite comfortable and included a balcony with 2 chairs with a good view.
2-night trip
Verified Hotels.com guest review

6/10 Good

The actual hotel was perfect. Short walk to town, like 2 minutes. Definitely worth the price and would recommend. The hot water went out in the entire hotel, they did not alert anyone. They told me to wait an hour. So I did, within that hour they had the audacity to call and tell us to check out. We had been sitting in our room waiting for the hot water to turn back on and they asked us to leave. Our sheets also had a stain and tear. Bar staff was absolutely lovely. They recommended a wonderful dinner option, Grumpi’s. A must have!! Other than that, would recommend the hotel.
Peyton, 1-night romance trip
Verified Expedia guest review

6/10 Good

Good facilities but cannot expect warm hospitality from this hotel, except two young waiters in the restaurant who are always very polite and helpful.
Man Wai Lisa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice location!
Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stay in Zermatt
On this trip i have stayed at two other hotels before Hotel Butterfly. The breakfast buffet was the best i have had of all the hotel buffets. Room was cleaned daily. The location to the train station is great as well.
Debra, 4-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed here for 4 nights, and enjoyed the hotel. Our room (mountain view does not mean Matterhorn) was a good size, comfy beds and seating. A Kettle to make tea and coffee was appreciated. Hotel is just a 5 min walk from the train station and a supermarket, and close to many restaurants. They serve a good breakfast, as well as complimentary coffee and cake in the afternoon. Overall, good location, good sized room and good breakfast made for a pleasant stay.
Kelly, 4-night romance trip
Verified Expedia guest review

8/10 Very good

This hotel was close to the train station and walkable to many shops and restaurants. One of the staff was super helpful but once we called down to ask a question and we were rushed off the phone and hung up on after asking the restaurant at the hotel. Breakfast offered an assortment of choices. One morning we ate breakfast later about 1hour before it closed, the hot food was like warm and the butter machine ran out of butter. The next morning we arrived early for breakfast and everything was hot and available. Beautiful view from our room and a very nice patio. Beds were comfortable and the bathroom was updated.
Stacey, 2-night family trip
Verified Expedia guest review