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1 room, 2 adults

Citadines Intime City Hangzhou

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
Block 4, Intime City, 380 Fengtan Road, Gongshu District, Hangzhou, Zhejiang, 310011, China

Upscale aparthotel in Gongshu with restaurant
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great location. A shopping mall right beside it. Was extremely convenient. Loved the…Nov 19, 2020
  • This was my second time at Citadines Intime City Hangzhou. The room is clear and…Apr 12, 2019

Citadines Intime City Hangzhou

from Rs5,589
  • Deluxe Studio, 1 King Bed
  • Deluxe Room, 1 Bedroom
  • Deluxe Studio, 2 Twin Beds
  • Executive Room, 1 Bedroom
  • Executive Room, 2 Bedrooms
  • Premier Room, 1 Bedroom

What’s around Citadines Intime City Hangzhou


  • In Gongshu
  • Xixi Wetland Park - 43 min walk
  • West Lake - 5.7 mi / 9.1 km
  • Yellow Dragon Sports Center - 3.8 mi / 6.1 km
  • National Wetland Museum of China - 4 mi / 6.4 km
  • Huanglong Stadium - 4.1 mi / 6.7 km
  • Zhejiang University - 4.1 mi / 6.7 km
  • Cai Shenmiao - 4.8 mi / 7.7 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 60 min drive
  • Hangzhou East Railway Station - 13 min drive
  • Hangzhou Station - 14 min drive
  • Hangzhou Yuhang Station - 22 min drive

At a glance

Key facts


  • 104 apartments
  • Arranged over 8 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Onsite self parking (CNY 144 per night)

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Japanese.

At the aparthotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Room service
Things to do
  • Fitness facilities
  • Playground on site
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Elevator
  • Safe-deposit box at front desk
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Japanese

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Citadines Intime City Hangzhou’s small print

Also known as

  • Citadines Intime City Hangzhou Aparthotel
  • Citadines Intime City Hangzhou Aparthotel Hangzhou
  • Citadines Intime Aparthotel
  • Citadines Intime City Hangzhou
  • Citadines Intime
  • Citadines Intime City Hangzhou Hangzhou
  • Citadines Intime City Hangzhou Aparthotel


Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CNY 144 per night

Rollaway beds are available for CNY 191.0 per night

Buffet breakfast is offered for an extra charge of CNY 64 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citadines Intime City Hangzhou

  • Does Citadines Intime City Hangzhou offer free cancellation for a full refund?
    Yes, Citadines Intime City Hangzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Citadines Intime City Hangzhou?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Citadines Intime City Hangzhou?
    Yes. Self parking costs CNY 144 per night. Parking spots may be limited.
  • Are pets allowed at Citadines Intime City Hangzhou?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Citadines Intime City Hangzhou?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near Citadines Intime City Hangzhou?
    Yes, there's an onsite restaurant. Nearby restaurants include Y&Y Cafe (2.1 mi), 7 plus COFFEE@HOME (2.1 mi), and Lamb Spine Hotpot (2.1 mi).
  • What is there to do at Citadines Intime City Hangzhou and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Fabulous 8.8 From 12 reviews

Exceptional 10.0
The property is located next to a large shopping mall with many good restaurants. The room is nice and clean. The only disadvantage is the lack of public transport and the nearest metro station is about 10-15 minutes away by walking.
hk2 night trip
Exceptional 10.0
Large and clean rooms. Feel welcomed when you are in the room.
sg2 night trip
Very good 8.0
jp6 night business trip
Very good 8.0
hk2 night trip
Fair 4.0
No English speaker and gown and bathtub
There is no English speaker. They use translate app so communication is not available but not easy. Breakfast is not bad. Room is so big and there’s no gown and bathtub.
WOOIN, kr2 night business trip
Exceptional 10.0
Suk Yee, hk2 night family trip
Very good 8.0
us7 night business trip
Very good 8.0
cn2 night trip
Exceptional 10.0
Sunee, hk3 night family trip
Exceptional 10.0
GERALD, sg2 night business trip

Citadines Intime City Hangzhou