i have never written an other then complimentary review but this Best Western was terrible starting with the hiper, strange fellow who checked us in. The small, old warn room was disappointing but things like only 1 disposable cup for we who registered as two, the bath light which didn't work, one teency small bar of soap, the entrance door which needed a great deal of trickery to close and lock and a tissue box cover on the counter over the toilet tank which had no cover what's so ever. We stayed in 5 hotels in 4 states on this trip, this one was by far the most expensive and by far the very worst (the others were also in tourist locals). There's more but the bottom line is this; I will never, ever stay at a Best Western Hotel ever again.