We booked 1 night as a transit layover at this hotel through Expedia. The hotel offers a free airport shuttle. If you dont speak chinese, there is no way to request the free shuttle in advance.The hotel staff dont speak any English. I called but they didnt understand. The location that google maps shows (1.7km, 5 mins drive/ 15mins walk) is incorrect. The hotel is about a 15-20mins drive from the Kunming Changshui airport. When i showed them the printed itinerary, she asked me to pay. I said that i had paid using Expedia, she didnt understand. She copied every word I wrote down on my phone to her phone's 'English to Chinese translation' app, and then she wrote down Chinese text that the App translated to English to communicate that I needed to pay. I gave her my credit card, but her credit card machine didnt work, so she asked for cash. Since I didnt anticipate needing to pay Yuan cash, i wasnt carrying any. She said I could pay in USD but asked for some amount higher than what my printed itinerary showed Also, I wasnt carrying that exact change. She said then pay the round number. I told her that the charge is supposed to be lower, and she said extra charge as she needs to go to bank to convert my USD to Yuan. I gave her USD, and she walked around to find change from some other folks and gave me change. The room was extremely cold (18C) and heater didnt work. The bed either had a very hard mattress, or perhaps it was just the box, with no mattress. It was painful. Avoid.