Taupo i-SITE Visitor Information Centre - 4 min drive - 2.9 km
Spa Thermal Park - 5 min drive - 3.6 km
Wairakei Geothermal Power Station - 6 min drive - 7.8 km
Huka Falls - 11 min drive - 8.3 km
Getting around
Taupo (TUO) - 6 min drive
Restaurants
McDonald's - 4 min drive
Two Mile Bay Sailing Club - 15 min walk
Malabar Beyond India - 3 min drive
Mole & Chicken Restaurant, Cafe & Bar - 16 min walk
The Fish Box - 2 min drive
About this property
Phoenix Resort
Phoenix Resort puts you just a 5-minute drive from Lake Taupo. Freebies like WiFi and self parking are added perks, and guests can keep active with onsite mini golf.
Languages
English
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 9:00 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Traveling with children
Mini golf
Playground
What to do
Mini golf
Services
Front desk (limited hours)
Laundry facilities
Facilities
Built in 1980
Garden
Picnic area
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
DVD player
Flat-screen television
Satellite TV channels
Home comfort
Heating
Fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate dining area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Phoenix Resort Taupo
Phoenix Taupo
Phoenix Resort Motel
Phoenix Resort Taupo
Phoenix Resort Motel Taupo
Frequently asked questions
Does Phoenix Resort offer free cancellation for a full refund?
Yes, Phoenix Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Phoenix Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Phoenix Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Phoenix Resort?
Check-in start time: 2:00 PM; Check-in end time: 5:30 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Phoenix Resort and nearby?
Phoenix Resort has a picnic area and a garden.
What's the area around Phoenix Resort like?
Phoenix Resort is a short 17-minute walk from Lake Taupo and 16 minutes' walk from Taupo Hot Springs.
Phoenix Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
19 July 2024
Really enjoyed our stay
pat
pat, 1-night romance trip
Verified Wotif guest review
8/10 Very good
15 July 2024
The spa bath was really nice and relaxing
Irene
Irene, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
The self fill mineral pool was fantastic!!! Six foot across - so relaxing. The bed was huge and super comfortable and the room even had a partial view of the lake. The garden was beautiful and the staff just lovely. Only suggestion would be that some of the wooden furniture surfaces need a sand down and revarnish and the plastic above the pool and the shower also need a refresh. Will definitely be back!
Janette
Janette, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
28 April 2024
Nice room quiet area comfortable bed an amazing shower
soraya
soraya, 1-night romance trip
Verified Expedia guest review
8/10 Very good
27 April 2024
Awsome four day stay will definitely be back.
brynn
brynn, 4-night family trip
Verified Expedia guest review
6/10 Good
31 March 2024
Lovely gardens, quaint accommodation, could use a spruce up,nice views of Lake Taupo quite noisy as on busy road a bit expensive for what it was
Debra
Debra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 February 2024
The geothermal spa pool was lovely. Room was clean and bed was comfortable.
Alexandria
Alexandria, 1-night romance trip
Verified Expedia guest review
6/10 Good
24 February 2024
The room had its own private spa, a good facility but difficult to get in and out of as it is recessed.
We didn't like the bedrooms being upstairs and the bathroom downstairs. Otherwise it was comfortable.
Anne
Anne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 February 2024
Beautiful base for lake taupo
Lovely place with pretty garden and friendly staff who upgraded us from studio to apartment at no extra cost.Free use of washing machine. Just by the beautiful lake.Comfortable bed with crisp bedding. Short car ride to eating areas.Mildew on bedroom curtain onto balcony let it down a little
Helen
Helen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2024
Laura
Laura, 2-night trip
Verified Expedia guest review
8/10 Very good
9 December 2023
Annelize
Verified Expedia guest review
10/10 Exceptional
20 November 2023
The location was ideal since we had our bicycles. Really nice and close to the lake front trail and nice easy parking in the back. The Hot Mineral bath was nice after a days ride.
Ken
Ken, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
8 November 2023
Olga
Olga, 1-night trip
Verified Wotif guest review
10/10 Exceptional
27 October 2023
Loved the space in our 2bdm Room really loved having a tv in the lounge & main bedroom.
By far the mineral pool was a highlight all my boys and myself loved it thank you
Ataroa Miriama
Ataroa Miriama, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 September 2023
Love the private mineral pools, the reason why we choose to stay here when in Taupo… so relaxing. The staff are also friendly and helpful. Also love the garden, very cute.
Hope
Hope, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 August 2023
Beautiful property. Off street parking but a bit tricky to park as quite narrow.
Lovely owner, spa nice and hot.
Mike
Mike, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 August 2023
The upstairs floors were very very noisy and only a small heater for downstairs.
Tha bathroom shower head needed a replacement but the facilities were spotless
Shontina
Shontina, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
5 August 2023
The gentleman who runs this property is a lovely man. He is kind and helpful.
Unfortunately the motel is very run down and did not look like the photos shown on the webpage. We found many things in disrepair in the unit including the oven/dishwasher but the one main concern was the safety of the hot water when showering.The water run’s suddenly extremely hot ( dangerously so) then cold within seconds.
Nikki
Nikki, 1-night romance trip
Verified Lastminute guest review
4/10 Fair
30 July 2023
Completely underwhelmed by this place. I will not be staying here again.
Ashley
Ashley, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 July 2023
Everything was excellent.
Gagandeep
Gagandeep, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 June 2023
Skyla
Skyla, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2023
Glass was unclean
Maurice
Maurice, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2023
Everything needed was present. Enjoyed the heated pool.
Graeme
Graeme, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 June 2023
In room spa We enjoyed enough to stay two nights. Could have stayed a week