The bad:
- Came at 8 at night, nobody answered the freaking doorbell, some lady that was staying there came from a store and opened the main door for us; luckily for us or we would’ve probably slept outside.
- City tax was €30 which to USD conversion was more than what was stated on the “Expedia receipt”; cash only even though Expedia states it can be collected by card.
- Temperatures were right around 2-8 degrees celsius in Rome and we had no hot water access on either the shower or faucet; we know hard water is a problem but they could atleast turn on the heater for a limited time frame. FYI when taking a shower, water is as cold or colder than outside temperature.
- First room had a broken and faulty toilet that didn’t stop water from running and was constantly filling the water deposit.
- We had wi-fi for the 1st day, then on the other 3 we had from extremely poor connection to no connection at all.
- No room cleaning on the 1st day so we asked for the room to not be cleaned at all until we left, either way they wouldn’t have cleaned it.
- €2 for towels which is stated but come on; no hand soap, no bath soap, no shampoo, no hairdryer in our room but in others there was one
- 3rd floor is the “common area”, microwave was dirty.
- Bathtub in our room had a faulty “water trap” which wouldn’t allow for water to drain at all.
The good
- They changed our room quickly due to the toilet issue.
- Access to Roma Termini Station.
Hotel or HoStel?
Go ahead, skip it and pay more.
