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Hotel Palacio Maya

4.0 star property
Art Deco hotel with outdoor pool, near Paseo de Montejo

Photo gallery for Hotel Palacio Maya

Exterior
Daily buffet breakfast for a fee
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar
Exterior
Experience the vibrant spirit of Merida at Hotel Palacio Maya, with its rooftop terrace offering breathtaking views. Savor local and international cuisine at BALAM restaurant or lounge by one of the pools. With high-speed WiFi, a garden bar, and multilingual staff available 24/7 for assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Conference center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is ₹3,833
₹4,638 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room, Multiple Beds

1 bedroom, premium bedding, down duvets, minibar

Standard Double Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Presidential Suite

1 bedroom, premium bedding, down duvets, minibar

Presidential Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, premium bedding, down duvets, minibar

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
2 bedrooms
2 bathrooms
  • 83 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Suite, Bathtub

1 bedroom, premium bedding, down duvets, minibar

Suite, Bathtub

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, minibar

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down duvets, minibar

Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

1 bedroom, premium bedding, down duvets, minibar

Basic Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down duvets, minibar

Studio Suite, 1 Queen Bed, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Master

1 bedroom, premium bedding, down duvets, minibar

Suite Master

  • Sleeps 6
  • 3 Full Bed(s)

View all photos for Suite Presidential

1 bedroom, premium bedding, down duvets, minibar

Suite Presidential

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite

1 bedroom, premium bedding, down duvets, minibar

Suite

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

1 bedroom, premium bedding, down duvets, minibar

Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Deluxe

1 bedroom, premium bedding, down duvets, minibar

Suite Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

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About the area

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 6 min walk - 0.5 km
  • Yucatan International Convention Center - 8 min walk - 0.7 km
  • U.S. Consulate Merida - 13 min walk - 1.1 km
  • Parque Santa Lucía - 15 min walk - 1.3 km
  • Mérida Cathedral - 3 min drive - 2.0 km

Getting around

  • Mérida International Airport (MID) - 16 min drive
  • Teya-Merida Station - 28 min drive

Restaurants

  • ‪TEYA - Gastronomía Yucateca Viva - ‬5 min walk
  • ‪La Exquina - ‬7 min walk
  • ‪Crabster - ‬5 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk
  • ‪El Apapacho - ‬4 min walk

About this property

Hotel Palacio Maya

Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch, and dinner. This Art Deco hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff.

Languages

English, French, Spanish

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 169 to 199 for adults, and MXN 99 to 99 for children

Children & extra beds

  • Rollaway beds are available for MXN 180.0 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Is there a pool at Hotel Palacio Maya?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hotel Palacio Maya?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Palacio Maya?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Palacio Maya?

No, this hotel doesn't have a casino, but Casino La Cima (20-min walk) and Diamonds Casino (6-min drive) are both nearby.

What is there to do at Hotel Palacio Maya and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel Palacio Maya also has a fitness center and a garden.

Are there restaurants at or near Hotel Palacio Maya?

Yes, BALAM offers local and international cuisine and garden views.

What's the area around Hotel Palacio Maya like?

Hotel Palacio Maya is in Mérida Centro, a short 6-minute walk from Paseo de Montejo and 8 minutes' walk from Yucatan International Convention Center.

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Hotel Palacio Maya Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel right in Centro
Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.
Kimberly, 1-night trip

10/10 Exceptional

We loved everything about this hotel. The grounds are lit up with excitement at night. Pure romance. The morning buffet had great variety. The room was spacious and the jetted tub was powerful. Fabulous everything. We plan to return next month.
robert, 1-night trip

8/10 Very good

I like the staff and the hotel y clean and the location, walking distances to the point of interest.
Salvador, 3-night trip

10/10 Exceptional

Good location, good service
Oliver, 1-night trip

10/10 Exceptional

The garden is a beautiful, peaceful oasis. The room and the AC are great!
David, 1-night trip

8/10 Very good

Great location near ventro
oliver, 1-night trip

10/10 Exceptional

Merida - a foodie paradise in the Yucatan
Loved Merida. The food is the best in Mexico. The hotel is located a few blocks from Parque Santa Ana which is where you need to be for the cultural experience. The hotel food is just okay, so I recommend that you spend your time eating outside at the fantastic collection of cafes and restaurants.
John, 2-night trip

10/10 Exceptional

Service was great Staff very friendly They go the extra mile to help
Roberto, 4-night trip

8/10 Very good

Good place to stay
Has an elevator nice pool good buffet breakfast on Sunday, parking next door and good location, staff very nice
Charles, 1-night trip

10/10 Exceptional

Great stay in an excellent location, near restaurants with entertainment. Amazing breakfast buffet with live music.
Miriam, 1-night trip

10/10 Exceptional

Very pretty hotel and close to centro and paseo montejo
Juan, 11-night trip

10/10 Exceptional

Valet parking
oliver, 1-night trip

8/10 Very good

Room is very nice, clean, good view, quiet. Staff not very helpful
rachel, 1-night trip

8/10 Very good

Excellent location, close to most attractions near centro. No, english speakers at front desk this time, but he used a translator to answer queations. No provlem.
oliver, 1-night trip

10/10 Exceptional

Great hotel
Great hotel at a reasonable price, friendly and helpful staff. It's my go to hotel in Merida!
Lynne, 1-night trip

10/10 Exceptional

Parking
Dilip, 1-night trip

10/10 Exceptional

I liked everything, location y service was top of the line
Baldemar, 2-night trip

10/10 Exceptional

Suite rooms very comfortable. Loved the space, they should add a microwave. Coffee was excellent!
Lucielly, 1-night trip

4/10 Fair

There was no hot water one day Old towels Restaurant opens late after 7:15am
Veronica, 4-night trip

10/10 Exceptional

Stay here and enjoy
Great hotel! Employees are friendly and extremely helpful. The rooms are comfortable, internet is great, landscaping and pool is phenomal, restaurant is delicious, and area is quiet. As an added perk there is a beautiful Peacock that enjoys hanging out with the gardener.
Jerome, 2-night trip

8/10 Very good

The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.
Carolyn, 4-night trip

10/10 Exceptional

Everything was good. I come to Merida about once a month for entertainment. And I will stay for one or two nights. I always liked this hotel, but it didn't have hot water. I like hot water for showering. So, now they have everything I want and the price is a great value. So, I will be visiting, regularly now.
oliver, 1-night trip

8/10 Very good

Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.
Felix, 3-night trip

10/10 Exceptional

Loved our stay!
A nice surprise! The suite was even larger than we expected. The balcony had 2 glass sliding sets of doors to access it, and a small balcony off the kitchenette area. The beds were comfortable, plenty of hot water, great AC, refrigerator and coffee maker in the room. The pool was great & the garden beautiful! There is a pair of resident peacocks that live in the garden/pool area of the hotel. A male & female that are very calm, but you may hear them in the morning. There is also a school that backs up to the pool area, so if that kind of noise bothers you be sure you do get a room above the pool. We actually enjoyed the peacocks & the noise of children going to school! We did not eat at the restaurant. Sunday morning there was a band & the music was extremely loud. There are many great restaurants nearby, so we never tried the hotel restaurant again. Paseo 60 is 2 blocks away; it has restaurants, breweries, wine bar, shopping and a ADO bus station. Parque Santa Ana is about 8 blocks in the opposite direction. Paseo de Montejo & mansions, museum’s & interesting sights is about 3 blocks away. We would definitely stay again.
Dawn, 4-night trip

6/10 Good

Shower water was not evacuating at move-in; they did fix problem when I reported). Sometimes there is no water and you need to wait to shower (at least 3 times in 7-day stay). They provide 1 tiny roll of toilet paper at a time and we had to buy our own just in case. They often forgot to replace dirty towels after removing them, and I had to call to request. Staff was pleasant and helpful. In general not terrible, but just average.
Judith, 7-night trip