Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive
Quebec Palace Station - 12 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive
Restaurants
McDonald's - 6 min walk
La Buche - 2 min walk
La Maison Smith - 4 min walk
D'Orsay Restaurant-Pub - 5 min walk
Bistro le Sam - 5 min walk
About this property
Hotel Ermitage
When you stay at Hotel Ermitage, you'll be within a 15-minute walk of Château Frontenac and Quebec City Town Hall. This Victorian hotel is also within a 15-minute walk of Quebec City Convention Center and Quartier Petit Champlain. Fellow travelers like the helpful staff and location.
Languages
Chinese (Mandarin), English, French
At a glance
Hotel size
10 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (CAD 25 per night)
Onsite parking limited
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Traveling with children
Children stay free (see details)
Services
Multilingual staff
Porter/bellhop
Virtual front desk
Facilities
1 building/tower
Built in 1840
Victorian architecture
Accessibility
3 stairs to reach property
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Housekeeping (on request)
Local maps
Fees & policies
Parking
Uncovered self parking costs CAD 25 per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 2024-08-31, 063210
Also known as
Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City
Frequently asked questions
Does Hotel Ermitage offer free cancellation for a full refund?
Yes, Hotel Ermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ermitage?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ermitage?
Yes. Self parking costs CAD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Ermitage?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around Hotel Ermitage like?
Hotel Ermitage is in Old Quebec, a short 6-minute walk from Château Frontenac and 6 minutes' walk from Quebec City Town Hall. Travelers say the area is walkable and good for shopping.
Hotel Ermitage Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 November 2024
Joanna
Joanna, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
Chyanne
Chyanne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
tap
tap, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 October 2024
1 to 2 rating
It was very uninviting the lobby was Barron no one there to greet you it was cold no bathroom facilities no personal touch other hotels in the area seemed much more welcoming I felt I made a mistake by booking your hotel. The room was never made up. We were there for 3 nights in my opinion it was an expensive hostel I would not recommend this place
Concetta
Concetta, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 October 2024
Grant
Grant, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Mike
Mike, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 September 2024
Patrick
Patrick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Nice place to stay. However the sink had a leak and water on the floor. TV wasn't working, called manger she fixed it but stopped working again. Otherwise everything else was great.
Dean
Dean, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
The room is very nice. If the air conditioner would work or if the windows would open it would have been a 5 star. Note there is a very steep spiral stair case to go up.
Paul
Paul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Very large room. Great location. Comfortable.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
6 September 2024
Good value for your money. Rooms need updating in areas but are clean and comfortable. Great location! No parking but there is a public lot very close.
Karen
Karen, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Rubén
Rubén, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
The room was perfect for our stay. The sitting room gave us a nice bit of space to hang out. Staff was very helpful and kind. Loved it and would stay again.
Coreen
Coreen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 August 2024
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Great space and close proximity to everything.
Kelly
Kelly, 1-night family trip
Verified Expedia guest review
6/10 Good
11 August 2024
The Air conditioning wasn't working in our room and it was too hot to sleep.
Otherwise, it was a nice large room.
Barbara
Barbara, 2-night family trip
Verified Expedia guest review
4/10 Fair
7 August 2024
LYNE
LYNE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 August 2024
Cool place to stay
Jesus
Jesus, 1-night family trip
Verified Expedia guest review
4/10 Fair
3 August 2024
You get a code to enter the hotel. No receptionist. No one. Pick up your room key from the desk and self check in. A number to call if you need help, to leave a message. Someone calls you back. Only has 5 parking spots.
Room was disappointing. Not maintained. Some power outlets didn't work. A/C barely worked. Dust and cobwebs throughout. Holes in sheets. Ice machine had no ice or water and had slime inside; done use.
Location was great. However, Any place you stay at in old Quebec has a great location.
Matthew
Matthew, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
We had a great stay and a beautiful room with a living room area attached! We enjoyed the historic feel of this clean and comfy hotel.
Julianna
Julianna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 August 2024
Je me souviens
Perfect location in the Old City. Very quiet street without traffic or tourists clogging the sidewalks, yet very close to some of the best restaurants in Quebec. Very clean room, with plenty of hot water, and comfy bed. I selected the budget room, which was small but who cares when you are spending all your time exploring this amazing city.
John
John, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 August 2024
Away from Home
The room was smaller than what was shown on the website. Also, the sink was in the main room.
The service was fine.
Marjorie
Marjorie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
maryanne
maryanne, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
We had an overall good stay. Big room. The bathroom needs a serious upgrade and the carpet is outdated. At the Ermitage there is no one at the reception desk to greet you. To reach someone by phone is not an option either. This hotel lacks of personalized customer service.