I recently stayed at the Hideaway at Royalton Blue Waters with my partner to celebrate our 6-year anniversary, and honestly, there was nothing luxurious about our experience. To say the level of service was disappointing is an understatement, from the front desk to the wait staff at the buffet. We had to get our own water when having our first lunch and when we finally asked for some, it felt like we were being a burden. It doesn’t make sense for there to only be one buffet for two hotels. That’s a recipe for chaos. The café staff were fantastic! Their infectious positive energy really lifted our sour moods. The vegan/vegetarian options are repetitive, so be prepared to eat curried chickpeas for breakfast/lunch/dinner a few times a day for a couple of days. Our room was not "ready" until 3:48 PM and it was filthy. There were ants on the luggage bench, hair in the bathroom, cobwebs in the ceiling, etc. We had to request a room change, and unfortunately, that was frustrating. We dealt with Kedisha, who didn’t apologize for the inconvenience and acted as if the room being unclean was our fault. The room change was not much better, but at least it was clean; there were two twin beds. Twin beds for adults? Some notable mentions for great service go to Cleon-Bellhop, Moesha-Buffet, Obryan-Sports Bar, Sashanna-Steakhouse, and Camille, Conigia, Kevon & Petra Lee-Café. Abbigayle-front desk. Overall, we would not recommend, it's not worth the money.