Chhatrapati Shivaji International Airport (BOM) - 13 min drive
Mumbai Santacruz Station - 3 min drive
Mumbai Vile Parle Station - 17 min walk
Gundavali Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Quarter Pillar - 4 min walk
Tiqri Bar and Lounge - 3 min walk
Namak - 1 min walk
The Earth Plate - 1 min walk
Ocean - 4 min walk
About this property
Taj Santacruz
Taj Santacruz is just 3.4 mi (5.4 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, Ayurvedic treatments, or reflexology, and Tiqri, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.
Languages
English, Hindi
At a glance
Hotel size
279 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (4-device limit)
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Free daily reception
24-hour room service
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Children's menu
Lifeguard on site
What to do
Shopping
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (15000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Garden
Health club
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 484
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible pool
Accessible shuttle
Front entrance ramp
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
DVD player
40-inch LED TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (4-device limit)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Jiva Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 1500 for adults and INR 750 for children
Airport shuttle service is offered for an extra charge of INR 1500 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for INR 3750 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:30 PM
Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai
Frequently asked questions
Does Taj Santacruz offer free cancellation for a full refund?
Yes, Taj Santacruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Taj Santacruz?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:30 PM.
Are pets allowed at Taj Santacruz?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Taj Santacruz?
Yes, there's free self parking.
Is airport shuttle service offered by Taj Santacruz?
Yes, an airport shuttle is available. The charge is INR 1500 per vehicle one-way.
What are the check-in and check-out times at Taj Santacruz?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Taj Santacruz and nearby?
Taj Santacruz has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Taj Santacruz?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Taj Santacruz have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Taj Santacruz like?
Taj Santacruz puts you in Vile Parle, in the heart of Mumbai. Popular attractions include U.S. Consulate General, which is 7 minutes away by car.
Taj Santacruz Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 December 2024
TAJ ALWAYS A TAJ
Just one word, AMAZING EXPERIENCE and what a service.
ALOK
ALOK, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Lalit
Lalit, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Sanjiv
Sanjiv, 2-night trip
Verified Hotels.com guest review
4/10 Fair
23 October 2024
Pratik
Pratik, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 October 2024
Horrible check in and check out inexperienced staff unprofessional
anoop
anoop, 2-night business trip
Verified Hotels.com guest review
6/10 Good
5 October 2024
Nadim
Nadim, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Saurabh
Saurabh, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Priya
Priya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Raghava
Raghava, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 September 2024
Padam
Padam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Fine for overnight airport
Next to airport but BOOK at car service from hotel about $20. Area around airport. … slums! Just use this as a transit hotel only.
Stephanie
Stephanie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Brijesh
Brijesh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Jagannath
Jagannath, 1-night business trip
Verified Hotels.com guest review
6/10 Good
5 September 2024
Jaswinder
Jaswinder, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
the checkin service was good in terms of speed and efficiency coupled with professional staff and services, would recommend..
Jit
Jit, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Amazing hotel, staff was very friendly! The breakfast was super amazing! Will definitely come back in the future!
Zaheer
Zaheer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Lalit
Lalit, 3-night trip
Verified Hotels.com guest review
2/10 Poor
10 August 2024
Worst check in and staff experience.
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
Great service, good variety in breakfast, convenient for airport travel
Priyanka
Priyanka, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Rashmi
Rashmi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Rajiv Ramesh
Rajiv Ramesh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Fine
CHIRAG
CHIRAG, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 July 2024
Padmaja
Padmaja, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Great service and walking to terminal 1
Amit
Amit, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Taj is the daddy of Hiltons, Mariott and Hyatt. I seriously want Taj to expand into America rather then some few selected locations its available at..Now, please make Air India a first stop choice for every Indian as well and soon top 5 airline to fly with.