When visiting Waterville, Best Western Plus Waterville Grand Hotel is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at O Briens Irish Restaurant, one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
138 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Access to nearby indoor pool
Golfing nearby
Hiking/biking trails nearby
Rafting nearby
Cross-country skiing nearby
Working away
Business center
Meeting rooms
Conference space (6000 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi (surcharge)
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner.
O Briens Irish Pub - This pub serves lunch and dinner.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.0 per stay (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 7.00 for adults and USD 7.00 for children
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville
Frequently asked questions
Is there a pool at Best Western Plus Waterville Grand Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Best Western Plus Waterville Grand Hotel?
Yes, pets stay free.
Is parking offered on site at Best Western Plus Waterville Grand Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Waterville Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Best Western Plus Waterville Grand Hotel and nearby?
Have fun with nearby activities like hiking and rafting, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and access to a nearby indoor pool.
Are there restaurants at or near Best Western Plus Waterville Grand Hotel?
Yes, there are 2 onsite restaurants, featuring American cuisine.
What's the area around Best Western Plus Waterville Grand Hotel like?
Best Western Plus Waterville Grand Hotel is located a short 14-minute walk from First Congregational Church.
Best Western Plus Waterville Grand Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
26 November 2024
Great Value and service
The room was clean. The property was clean. Front desk staff was very nice and let me check in early without a charge. Room rate was reasonable. Restaurant food was great. Service in the AM with free breakfast was the highlight as the hostess and server were Very social and checked frequently on me.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
11 November 2024
On first floor and walk with a cane, long walk to go to the restaurant The room didn't smell too good and didn't have walk in shower but a tub.
Kathy
Kathy, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
12 October 2024
Corinna
Corinna, 1-night trip
Verified Expedia guest review
2/10 Poor
9 October 2024
Booked a double beds and the bed I was in was horrible worn out, room was overall filthy. Shower had hair, beds had stains. Capet was old and left my feet looking dirty. Would have liked to try the breakfast but there was a convention there with a so many people you couldn’t even get in the door.
Savannah
Savannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Susan
Susan, 1-night trip
Verified Expedia guest review
4/10 Fair
6 October 2024
The room was dirty. The hallways stunk like feet and weed. People were in the stairwell eating. Staff was okay. Not the best Best Western. Not sure what the plus was for.
Charles
Charles, 1-night family trip
Verified Expedia guest review
2/10 Poor
3 October 2024
Smelled like stale cigarettes and BO.
Steve
Steve, 1-night trip
Verified Expedia guest review
8/10 Very good
2 October 2024
Eileen
Eileen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 October 2024
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 October 2024
Staff was very helpful and polite with any questions or needs that we had. We arrived a day early, they had a room available and kept us in the same room for our entire stay of 5 days. I would recommend. J. Schaut
Jill
Jill, 4-night romance trip
Verified Expedia guest review
2/10 Poor
30 September 2024
The from desk staff at this Best Western were friendly, polite and helpful.
The facility was so bad I checked back out immediately. The room smelled so terrible it wasn’t possible to spend the night there. The receptionist offered me a different room, but that one smelled just as bad.
I’ve never had a problem with a Best Western property before. I’ve found them to be clean, safe and comfortable. This room smelled so bad it wasn’t possible to spend the night in it.
Martha
Martha, 1-night family trip
Verified Expedia guest review
8/10 Very good
30 September 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
26 September 2024
Quite run down.
Tina
Tina, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 September 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
26 September 2024
Was a terrible experience. I ended up having to leave and go to a dofferent hotel because I was getting eaten alive by mosquitoes in my room°°
Brian
Brian, 1-night business trip
Verified Expedia guest review
8/10 Very good
26 September 2024
People having a party at the back parking area until late night
Eduardo
Eduardo, 1-night trip
Verified Expedia guest review
2/10 Poor
23 September 2024
Old and run down. Friends laughed when we said we were staying there.
kevin
kevin, 2-night trip with friends
Verified Orbitz guest review
4/10 Fair
22 September 2024
The most disgusting hotel I have stayed at since I stayed at a no-star pension in Madrid some decades ago. Orbitz should not even offer this property.
Thomas
Thomas, 2-night trip
Verified Orbitz guest review
8/10 Very good
20 September 2024
Very convenient to highway
Anthony
Anthony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
KENNETH
KENNETH, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Sherry
Sherry, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
15 September 2024
Very run down hotel with homeless people camped around the property. Would not stay there again
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Location was very convenient right off I95. Plenty of parking space for our large trailer. Staff was friendly. Grounds were lovely. Hotel was clean and comfortable. Pet friendly. No concerns about safety while out walking around the shopping area. Fresh cooked breakfast was a bonus on top as well as the friendly waitstaff. Would definitely stay here again.
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 September 2024
pool had no towels breakfast did not open till 7:00 am but was good.
ricky
ricky, 1-night trip
Verified Expedia guest review
6/10 Good
13 September 2024
Reserved a king bed room, received a full size bed. Poorly lite property, bed was OK but not comfortable, insects in room crawling around, breakfast doesn't start until 7am (most people have been at work for an hour by then).