8/10 Very good
3 January 2025
Enjoyable Stay Needs Slight Improvements
Have stayed at larger Harbours Hotels in the past. This appears to be a grade listed building. Staff were amazing no issues. The hotel has some logistical issues. Room booked was smaller than expected but had need for a second room during our stay which was much bitter. As a whole, very enjoyable stay will stay again. Now the issues. There light bulbs at the side tables had never been cleaned. It's not a pretty sight when you book in and put your night water under it. Some signage like gents on ground floor missing or in a non logical place. Reception layout could be easily improved at no extra cost. Bar is open' but not open ' during quiet periods as no staff when you expect it. You must ask at the reception (who maybe busy) but you don't know you need to do this. It's not the same thing as sitting around the bar, besides, other than festive groups the bar was often empty and looked closed.Not having staff on does not help. it's easier to go elsewhere. Rear car park side entrance could be more welcoming!
Frazer
Frazer, 1-night trip
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