Paseo de la Castellana, 220, Madrid, Madrid, 28046
What's nearby
Plaza de Castilla - 3 min walk - 0.3 km
Santiago Bernabéu Stadium - 4 min drive - 2.9 km
U.S. Embassy - 6 min drive - 4.7 km
Gran Via - 9 min drive - 6.7 km
Puerta del Sol - 12 min drive - 8.9 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
Nuevos Ministerios Station - 4 min drive
Madrid (XTI-Chamartin Train Station) - 9 min walk
Madrid Chamartín Station - 10 min walk
Plaza de Castilla Station - 4 min walk
Chamartin Station - 9 min walk
Ventilla Station - 10 min walk
Restaurants
El Asador de Aranda - 4 min walk
Rodilla - 2 min walk
McDonald's - 3 min walk
Taco Bell - 3 min walk
Asia Té - 6 min walk
About this property
Crisol Vía Castellana
At Crisol Vía Castellana, you'll be just a 5-minute drive from Santiago Bernabéu Stadium and Plaza de Castilla. Also, IFEMA and Gran Via are within a short drive. Fellow travelers say great things about the location. The property is just a short walk to public transportation: Plaza de Castilla Station is 4 minutes and Chamartin Station is 9 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
228 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 21 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Room service (limited hours)
Water dispenser
Working away
Business center
Meeting rooms
Computer station
Conference space (3315 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1993
Safe-deposit box at front desk
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Children & extra beds
Rollaway beds are available for EUR 40.0 per day
Parking
Covered self parking costs EUR 21 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts major credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castilla Plaza Hotel
Hotel Castilla Plaza
Hotel Vía Castellana Madrid
Hotel Vía Castellana
Vía Castellana Madrid
Vía Castellana
Abba Castilla Plaza Madrid
Hotel Abba Castilla Plaza
Frequently asked questions
Does Crisol Vía Castellana offer free cancellation for a full refund?
Yes, Crisol Vía Castellana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crisol Vía Castellana?
Sorry, pets aren't allowed.
Is parking offered on site at Crisol Vía Castellana?
Yes. Self parking costs EUR 21 per day.
What are the check-in and check-out times at Crisol Vía Castellana?
Check-in start time: 2 PM; Check-in end time: 6 PM. Check-out time is noon.
Is there an onsite casino at Crisol Vía Castellana?
No, this hotel doesn't have a casino, but Casino de Madrid (9-min drive) and Casino Gran Via (10-min drive) are both nearby.
What's the area around Crisol Vía Castellana like?
Crisol Vía Castellana is in Chamartín, a short 4-minute walk from Plaza de Castilla Station and 3 minutes' walk from Plaza de Castilla. Travelers say that the hotel is in a great location.
Crisol Vía Castellana Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
2 November 2024
Oscar
Oscar, 3-night trip
Verified Hotels.com guest review
2/10 Poor
7 October 2024
Carmina
Carmina, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
26 September 2024
this hotel is stuck in the 1960's.. its not a 4 star Hotel at all.
e.g. no bottled water in the room
shower system that has a mind of its own running arctic cold to sun inferno in a split second
bed is uncomfortable and room smells of 'old' musty'.
I would avoid. Even the Hotel (as per attached photo) it seems is saying it should ONLY be a 2 star and not a 4 star rating !!!!
Duncan
Duncan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Iciar
Iciar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
Iciar
Iciar, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 August 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 August 2024
Aida
Aida, 9-night trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
Mike
Mike, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
14 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
8 August 2024
Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
barry
barry, 1-night business trip
Verified Hotels.com guest review
6/10 Good
8 August 2024
Manoushka
Manoushka, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Mark
Mark, 1-night trip
Verified Expedia guest review
6/10 Good
15 July 2024
Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Thelma
Thelma, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Alexis
Alexis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Diana
Diana, 3-night romance trip
Verified Expedia guest review
8/10 Very good
8 June 2024
Eoin
Eoin, 1-night trip
Verified Expedia guest review
4/10 Fair
17 May 2024
No es un hotel de 4 estrellas
El hotel no tiene la calidad que pretende ofrecer. No está acla altura de un hotel 4 estrellas. La habitaciones y pisos están en muy mal estado. No hacen los mantenimientos correspondientes para ofrecer un hotel de calidad y del precio que tiene. Ojalá tomarán nota porque la ubicación es buena.
Verified traveller
3-night business trip
Verified Hotels.com guest review
6/10 Good
25 March 2024
.
JOSE
JOSE, 4-night family trip
Verified Expedia guest review
8/10 Very good
13 January 2024
Luke
Luke, 2-night trip
Verified Expedia guest review
8/10 Very good
6 December 2023
Jian Jun
Jian Jun, 5-night trip
Verified Hotels.com guest review
8/10 Very good
16 October 2023
The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Zach
Zach, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 October 2023
Great breakfast buffet
Luz Stella
Luz Stella, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
28 August 2023
Manuel
Manuel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 August 2023
Excelente
Ivan
Ivan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2023
Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?