Kadlec Regional Medical Center - 3 min drive - 2.2 km
Columbia Center Mall - 7 min drive - 6.7 km
Toyota Center - 8 min drive - 8.3 km
Getting around
Richland, WA (RLD) - 9 min drive
Tri-Cities Airport (PSC) - 13 min drive
Pasco Station - 14 min drive
Restaurants
Wendy's - 19 min walk
Starbucks - 13 min walk
Applebee's Grill + Bar - 13 min walk
Flight Tap & Table - 2 min drive
Roasters Coffee - 7 min walk
About this property
Richland Riverfront Hotel, an Ascend Hotel Collection Member
Adjacent to a golf course, Richland Riverfront Hotel, an Ascend Hotel Collection Member is a great choice for a stay in Richland. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Salud Bar & Kitchen, which serves Mexican cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this Art Deco hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
136 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Fence around the pool
What to do
Basketball
Pool table
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Winery tours nearby
Working away
24-hour business center
5 meeting rooms
Computer station
Conference center (720 square feet of space)
Services
24-hour front desk
Laundry facilities
Wedding services
Bicycle rentals
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 1968
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
Adjacent to a golf course
Seasonal outdoor pool
Arcade/game room
Spa tub
Sauna
Banquet hall
Outdoor entertainment area
Outdoor furniture
Walkway to water
Art Deco architecture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Pool access ramp on site
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Salud Bar & Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 6.00 per accommodation, per night
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10 PM
The seasonal pool is open from April to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member
Frequently asked questions
Does Richland Riverfront Hotel, an Ascend Hotel Collection Member offer free cancellation for a full refund?
Yes, Richland Riverfront Hotel, an Ascend Hotel Collection Member does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Richland Riverfront Hotel, an Ascend Hotel Collection Member?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10 PM.
Are pets allowed at Richland Riverfront Hotel, an Ascend Hotel Collection Member?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 30.00 per pet, per night, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Richland Riverfront Hotel, an Ascend Hotel Collection Member?
Yes, there's free self parking.
What are the check-in and check-out times at Richland Riverfront Hotel, an Ascend Hotel Collection Member?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Richland Riverfront Hotel, an Ascend Hotel Collection Member and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation onsite includes basketball. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a sauna. Richland Riverfront Hotel, an Ascend Hotel Collection Member also has a fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Richland Riverfront Hotel, an Ascend Hotel Collection Member?
Yes, Salud Bar & Kitchen offers Mexican cuisine.
Does Richland Riverfront Hotel, an Ascend Hotel Collection Member have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Richland Riverfront Hotel, an Ascend Hotel Collection Member like?
Richland Riverfront Hotel, an Ascend Hotel Collection Member is in South Richland, a short 9-minute drive from Richland, WA (RLD) and 11 minutes' walk from Richland - Benton City Loop.
Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Poor
27 December 2024
No hot water the 1st day. Christmas Day so no one there to fix it!
Holly
Holly, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 December 2024
Very good and will plan to stay again when
Travel / baseball season start.
I love it due reasonable rate that i can afford. Thank you for enjoyable stay
Fe
Fe, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
kevin
kevin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Bran
Bran, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Helpful friendly staff. Nice remodel.
Lara
Lara, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Clean, nice remodel. Friendly, helpful staff.
Lara
Lara, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Wedding adventure
Had a good stay, staff friendly, room cold but when we turned heater up warmed up fairly quickly. Breakfast average-would have been nice to have gravy with biscuits and garbage can near waffle maker.
Curtis
Curtis, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
kelly
kelly, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
rick d
rick d, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
It’s fine
The location is great, right on the river and perfect for utilizing the River Run! The beds were super comfy and linens were crisp. We had three rooms, and they all had a heavy Oder, as though they hadn’t been used in a while. We killed two cockroaches in one,
Stephanie
Stephanie, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Aaron
Aaron, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Maryanne
Maryanne, 1-night family trip
Verified Hotels.com guest review
6/10 Good
1 November 2024
Solidly okay
The room was recently renovated, comfortable bed and pillows. Fan in bathroom needed to be replaced. Convenient location, close to riverfront walking path.
Jeremy
Jeremy, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
30 October 2024
Left without staying
Smelled like cigarette smoke, some kind of bug was on the bed
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
23 October 2024
7JBartransport&hotshot jeff
7JBartransport&hotshot jeff, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 October 2024
Mildew room
We were hoping for a comfortable and clean room. The room smelled like mildew and the bathroom was not deep clean. The shower water smells like mold