San Ignacio #454 entre Sol y Santa Clara, Havana, La Habana, 10100
What's nearby
Plaza Vieja - 1 min walk - 0.1 km
Malecón - 4 min walk - 0.4 km
Havana Cathedral - 9 min walk - 0.8 km
Great Theatre of Havana - 15 min walk - 1.3 km
Hotel Nacional de Cuba - 7 min drive - 5.5 km
Getting around
Airport shuttle (surcharge)
Restaurants
Papa Ernesto - 1 min walk
Pizza Retro - 1 min walk
bar 2 hermanos - 1 min walk
La Vitrola - 1 min walk
Tapas Y Copas - 1 min walk
About this property
Balcones Habana Vieja
When you stay at Balcones Habana Vieja, you'll be within a 10-minute drive of Hotel Nacional de Cuba and Malecón. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant.
Languages
English, French, Spanish
At a glance
Hotel size
5 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Shared microwave
Shared refrigerator
Room service (limited hours)
What to do
Access to nearby health club
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Built in 1925
Safe-deposit box at front desk
Television in common areas
Spa services
Lockers available
Reception hall
Colonial architecture
Accessibility
Closed captioned TV
No elevator (single level property)
Well-lit path to entrance
20 stairs to reach property
Tile flooring in public areas
Room amenities
Home comfort
Air conditioning
Fan
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Soap
Towels
Toilet paper
Stay connected
Desk
Phone
Electrical adapters/chargers
Food and drink
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs EUR 40 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Balcones Habana Vieja Havana
Balcones Habana Vieja Guesthouse
Balcones Habana Vieja Guesthouse Havana
Frequently asked questions
Does Balcones Habana Vieja offer free cancellation for a full refund?
Yes, Balcones Habana Vieja does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Balcones Habana Vieja?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Balcones Habana Vieja?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Balcones Habana Vieja?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Balcones Habana Vieja?
Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Balcones Habana Vieja and nearby?
Balcones Habana Vieja has spa services and access to a nearby health club.
Are there restaurants at or near Balcones Habana Vieja?
Yes, there's an onsite restaurant.
What's the area around Balcones Habana Vieja like?
Balcones Habana Vieja is in Old Havana, a short 4-minute walk from Malecón and 6 minutes' walk from Calle Obispo.
Balcones Habana Vieja Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
9.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
26 April 2024
Luis Alejandro
Luis Alejandro, 1-night trip
Verified Expedia guest review
4/10 Fair
28 November 2023
I booked a premium room and the pictures were different from the room that we received. We open the door to the room and it leads to a sink and a bathroom. There is a balcony inside the bathroom (shower area) and a small loft with a bed on the top. The bed was uncomfortable and we couldn't stay in the room. Wifi was almost non existent. Only plus point was it was walkable area. Wouldn't recommend. Only stay if you speak spanish and want to get charged for breakfast at the end of your stay. No one informed us - and we were charged $95 - with no breakdown of the charges.
vinod
vinod, 4-night romance trip
Verified Expedia guest review
8/10 Very good
13 October 2023
Solo traveller stay...
Beautiful building with hight ceilings, very good breakfast. Street is very noisy and dirty unfortunately.
Location is great and place Vieja is a must! Havana would need a very good water pressure clean this would make a huge difference for tourists.
Raphael
Raphael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2023
Comfortable/convenient location, very kind staff
Really enjoyed this place! Working Wifi and AC were essential, beautiful shower and balcony, and the staff were incredibly nice and made great breakfast.
Margaret
Margaret, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2023
Very good stay
Wry good place to stay with friendly hosts
And closed to Plaza Vieja a many other places
I strong recommend this place
Carlos Alfredo
Carlos Alfredo, 5-night trip
Verified Hotels.com guest review
8/10 Very good
4 June 2023
Great facility, not so great location
Room was clean, spacious and looked just like the pictures. Room had a minibar stocked with cold water and other cold beverages, which were reasonably priced.
The host was very helpful in arranging taxis.
Located steps away from Plaza Vieja tourist attraction.
Just a note, rooms are located upstairs so you will have to carry your luggage up a flight of very narrow stairs.
Overall the room and facility is clean, spacious, and comfortable. Unfortunately because the facility is located in a residential area, the locals party ALL NIGHT long. There was loud music blaring and loud voices ALL NIGHT. Sleeping was impossible😔
Shanyia
Shanyia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 February 2023
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2022
lovely spot in Old Havana- good value for the money- lovely hosts
Patricia
Verified Expedia guest review
10/10 Exceptional
1 December 2022
A wonderful casa in Havana!
The casa was beautifully decorated and also was spotless! The breakfasts were superb! They were especially generous with fresh fruit, bread, perked coffee, fresh guava juice and an egg with cheese and meat. And all the staff were quite helpful. We loved our stay at Los Balcones! ¡Muchas gracias por su hospitalidad!
Karen
Karen, 4-night trip
Verified Hotels.com guest review
2/10 Poor
20 November 2022
Gloria
Gloria, 4-night romance trip
Verified Expedia guest review
8/10 Very good
27 October 2022
Location and the room were great. No internet access
Marla
Marla, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2022
Nicely decorated, centrally located. Enjoyed staying at this hotel!
George
George, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2022
Old Havana is awesome. I enjoyed my stay at the Balcones!! People were very friendly and helpful. Rooms are amazing, pre-revolution style. Highly recommend for those who want to explore the old city and enjoy the atmosphere.
Yuri
Yuri, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 May 2022
very clean
Raymond
Raymond, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 May 2022
Value for money.
Clean
Vitina
Vitina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Very nice and clean, near Plaza Vieja. Excellent hosts. We highly recommend it
Biljana
Biljana, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 April 2024
***** Top *****
Sehr toller Service, grandioses Frühstück, sehr freundlich und sauber!
Der Ort liegt sehr zentral, alles ist fußläufig entfernt. Ich komme gerne wieder
Oksana
Oksana, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 March 2024
Nice, very clean place with awesome location in Havana Vieja.
Rooms are spacious and comfortable, with little balcony from where you are able to enjoy street views and local vibes.
A little noisy though.
Very friendly staff.
Andre
Andre, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 February 2024
Tres bon sejour
Chambre nickel, accueil tres chaleureux
Petits dejeuners excellents ....
La chambre est bien placée....
C erait vraiment rres bien pour debuter notre sejour à Cuva merci!
catherine
catherine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2024
Elena
Elena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2023
Buen alojamiento para quedarse en La Habana Vieja. Cerca de todo.
Inmaculada
Inmaculada, 2-night trip with friends
Verified Expedia guest review
6/10 Good
6 December 2023
Limpieza mejorable. Nuestra habitación olía un poco mal, a tubería. Y en la habitación de otros amigos apareció una cucaracha. A veces ruidoso.
Desayuno normal pero caro (10 euros, casi a precio europeo) para lo que se ofrece en el mismo.
El personal simpático y atento con los clientes.
La decoración del alojamiento muy auténtica y la cama cómoda.
Pilar
Pilar, 2-night romance trip
Verified Expedia guest review
6/10 Good
6 October 2023
Voor cubaanse begrippen prima. Helaas spreken ze geen engels zoals aangeven op de site en stond er geen taxi voor ons klaar zoals afgesproken.
Astrid de Jong van
Astrid de Jong van, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 September 2023
Bonita experiencia!
Nuestra estancia en el hotel fue realmente agradable.
Está ubicado cerca de los lugares más visitados de La Habana vieja.
Nachira y Tenki son muy amables, están pendientes de todo, me engrieron con mangos para mis antojos. Gracias!!!
La habitación amplia, limpia y ordenada, con un lindo balcón.
Quedamos contentos y satisfechos con el servicio.
Ro y JC