Royal Papworth Hospital NHS Foundation Trust - 8 min drive
Getting around
Cambridge (CBG) - 12 min drive
Stansted Airport (STN) - 41 min drive
Luton Airport (LTN) - 64 min drive
Cambridge Station - 11 min walk
Shelford Station - 12 min drive
Shepreth Station - 14 min drive
Restaurants
Tenpin - 4 min walk
Mina Steakhouse - 8 min walk
Five Guys Cambridge Leisure Park - 4 min walk
Chicken Rush - 2 min walk
Wagamama Cambridge Leisure Park - 4 min walk
About this property
Crystal Hotel
Enjoy your visit to Cambridge with a stay at Crystal Hotel. Guests will have free perks like WiFi and self parking. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), Dutch, English
At a glance
Hotel size
18 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Luggage storage
Facilities
Garden
Victorian architecture
Room amenities
Be entertained
25-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Housekeeping (on request)
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge
Frequently asked questions
Does Crystal Hotel offer free cancellation for a full refund?
Yes, Crystal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystal Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crystal Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
What is there to do at Crystal Hotel and nearby?
Crystal Hotel has a garden.
Are there restaurants at or near Crystal Hotel?
Yes, there's an onsite restaurant.
What's the area around Crystal Hotel like?
Crystal Hotel is a short 4-minute walk from Cambridge Junction and 18 minutes' walk from Mill Road.
Crystal Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
25 December 2024
Shantaram
Shantaram, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Comfortable stay
Always comfortable and reliable stay. Cozy small room, heating excellent, bed comfy. Clean sheets.
Ellen
Ellen, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 December 2024
Hirachand
Hirachand, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 December 2024
Decent family run hotel.
Receptionist was helpful and swopped our room for a groundfloor accessible room.
Room was a bit dated, but clean and tidy.
There is an onsite Chinese restaurant, we had prebooked elsewhere, but it looked (& smelt) good.
Very handy for Addenbrookes & good parking.
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Bill
Bill, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Nice family hotel
Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Catherine A
Catherine A, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 November 2024
Not too shabby
Looks very shabby on the outside but the room was clean and comfortable
Very small bathroom and shower but suited the purpose
Limited car parking
luisa
luisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Julia
Julia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 November 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 November 2024
Smelly and generally unclean.
Quite smelly, generally unclean with mouldy bathroom. Didn’t want to touch anything and couldn’t wait to get out. Very strong smell of food too. Not for me and I won’t be starting ever again. Only plus is the free parking.
Jackie
Jackie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Good value with parking
Positives - a welcoming reception, comfortable bed, parking, everywhere spotless, decent kettle and good shower.
Negatives - the small tv only receives a few channels - very few. It still seems tuned in to Freeview as it was when it first came out. The system probably just needs retuning. And there was a bit of rust on a grab rail in the shower.
I reckon that these are tiny negatives and on balance I feel the hotel was good value.
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Some good some not so...
The good points - parking, lovely welcome at reception and the hotel was clean.
Bad points - badly patched up hole in the ceiling of my room, some damp and peeling wallpaper in a top corner and very few tv channels available.
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
A good hotel to stay
Friendly and the responsible stuff and with a restaurant offering Chinese food.
Zoe
Zoe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Great place to stay in Cambridge.
Lovely welcome. Efficient check in. The room was immaculate and looked newly refurbished. Quiet. Very comfortable bed. And with the benefit of delicious food in the Chinese restaurant below, with excellent staff. Thank you!
Near Addenbrookes hospital and also near city centre, on a good bus route for both. Parking at the rear.
Shona
Shona, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 October 2024
Peter
Peter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
A quiet night
Because it's an older building there is no lift. That did not lessen my pleasure during the stay. Staff were courteous and welcoming. The room was clean and quiet. The water pressure was a little low, but I still had a good shower. Overall an enjoyable experience.
Aaron
Aaron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Comfortable stay
Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 October 2024
Aimin
Aimin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Always a guaranteed great stay
Always a great stay :) excellent, kind hospitable service. Clean, comfortable.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Terrie
Terrie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Have stayed here many times before, could do with a little updating, modernisation etc, but apart from that, clean quiet and comfortable. We would absolutely stay there again!
lisa
lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Sunil
Sunil, 1-night trip
Verified Expedia guest review
8/10 Very good
2 October 2024
Staff is very helpful and responsive
Ngoc Bach
Ngoc Bach, 5-night business trip
Verified Expedia guest review
2/10 Poor
29 September 2024
Convenient location to walk into Cambridge with car parking facilities. The lights in the bathroom didn’t work and because there was no window it was very dark making it difficult to use the facilities. The bed was hard, the room was cold with no heating that worked, and the condition of the room was poor. There was no one on reception until 11:00 and we had to check out by 10:00.