2/10 Poor
26 December 2024
Hotel Going Downhill Fast
I've stayed at this hotel many times over the last decade. This visit was horrible. I had 3 people registered to stay in the room and upon checking in, we saw one towel in the bathroom, the sheets on the bed were threadbare and almost see through. The most towels were 3, since the housekeeper said that was literally all she had. The room was very clean, and you can tell the housekeeping staff works hard and are good at their job, but the hotel really just feels like the owners no longer want to invest in the property and are letting it crumble. We stayed for 3 nights and the full hotel was on fire watch the entire time )not the most comforting feeling when staying with kids on the 3rd floor)
Ashley
Ashley, 3-night family trip
Verified Hotels.com guest review