Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch, and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children's pool
What to do
Shopping
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the spa without adult supervision
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester
Frequently asked questions
Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?
Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Chester Abbots Well Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Chester Abbots Well Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Chester Abbots Well Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Chester Abbots Well Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Mercure Chester Abbots Well Hotel?
Yes, The Brasserie offers British cuisine.
What's the area around Mercure Chester Abbots Well Hotel like?
Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.
Mercure Chester Abbots Well Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 January 2025
Chloe
Chloe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Shaun
Shaun, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
Pleasant hotel with lovely breakfast
Friendly staff especially at breakfast. Food lovely although could have been warmer. Room was tired and lots of mould in bathroom
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Excellent place to stay
Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
New Year
A trip for the New Year festivities, went very well and no complaints
Andrew
Andrew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Tony
Tony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Stay after Christmas
Stayed here as close to our son and his family
Avril
Avril, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Family break
We had a lovely time there. Booked 2 rooms we had an evening meal in the restaurant the first night we were there the staff were very friendly and helpful with everything we ordered, the gym and the swimming pool /sauna/steam room we're great to.
sue
sue, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 December 2024
Nice place situated not to far from city centre
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Chester
Staying in Chester for family Christmas. Easy checkin and checkout
Rachael
Rachael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
A quiet and clean room
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
14 December 2024
Peter
Peter, 4-night trip
Verified Hotels.com guest review
8/10 Very good
13 December 2024
John
John, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 December 2024
Not good value for money for
It was a bad weekend weather wise and the hotel lobby and bar was cold. Rooms were ok with a comfy bed . Dining room food was poor. Hard flatbread and oven chips.
elizabeth
elizabeth, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Liam
Liam, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Lenroy
Lenroy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Nice hotel, useful location
Nice hotel in a good location for driving to Chester or Chesire Oaks. Hotel staff are friendly. Hotel could do with upgrading, a little dated. Didnt get a chance tocuse any of the facilities, but breakfast was good with a wide variety of choice.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
2 December 2024
Chester Trip
The Hotel was fine but little things let it down. The first night they had a problem for hours with the till at the bar, resulting in long waits to purchase any hot or cold drinks or bar food or snacks. One night we dined in the restaurant and although only 7:30pm they had sold out of so many items on the menu we wished we had gone out for food. Three times the poor waitress had to come back to our table to apologise and ask us to change our order. For the price and star rating of the hotel I expected better.
Sean
Sean, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Business stay and everything was good
Dave
Dave, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Liam
Liam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Good spacious room (standard) and all very clean. Friendly staff at checkin.
Bit noisy with creaky floorboards above!
Great location virtually next to Chester park and ride.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Perfect for overnight stay for Christmas markets
Lovely overnight stay with a friend to visit Chester Christmas markets.
Great location and easy to find. Free parking was perfect as we caught the bus into Chester.
Kirsty
Kirsty, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Liam
Liam, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Everything was pretty much fine. The only problem was there were large brown stains on the sheets of my bed.