8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL
What's nearby
Dunorlan Park - 3 min drive
Assembly Hall Theater - 4 min drive
Pantiles - 5 min drive
Bewl Water - 11 min drive
Hever Castle and Gardens - 27 min drive
Getting around
Gatwick Airport (LGW) - 48 min drive
London City Airport (LCY) - 66 min drive
Maidstone Beltring Station - 9 min drive
Royal Tunbridge Wells Frant Station - 9 min drive
Maidstone Yalding Station - 10 min drive
Restaurants
McDonald's - 3 min drive
The Robin Hood - 3 min drive
Royal Oak - 4 min drive
Pierre Loti - 5 min drive
Costa Coffee - 7 min walk
About this property
Mercure Tunbridge Wells Hotel
Located near a train station, Mercure Tunbridge Wells Hotel is a great choice for a stay in Royal Tunbridge Wells. Guests looking for a bite to eat can check out The Mallows, which serves international cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
84 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 10 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children's menu
What to do
Golfing nearby
Working away
24-hour business center
8 meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self parking costs GBP 10 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells
Frequently asked questions
Does Mercure Tunbridge Wells Hotel offer free cancellation for a full refund?
Yes, Mercure Tunbridge Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Tunbridge Wells Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Tunbridge Wells Hotel?
Yes. Self parking costs GBP 10 per day.
What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Tunbridge Wells Hotel and nearby?
Mercure Tunbridge Wells Hotel has a picnic area and a garden.
Are there restaurants at or near Mercure Tunbridge Wells Hotel?
Yes, The Mallows offers international cuisine.
Mercure Tunbridge Wells Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
29 December 2024
maninderjeet
maninderjeet, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Samantha
Samantha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Good value hotel
Friendly staff and clean comfortable room
Samantha
Samantha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
A+++ friendly staff and very accommodating. Thank you
Marcus
Marcus, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 December 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Sally
Sally, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
The hotel was vast and had long corridors reminded me of a care home, done the job a little far out from Tunbridge well. Beds where comfortable
Maura
Maura, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
6 December 2024
Glenn
Glenn, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
24 November 2024
Melanie
Melanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Easy access good parking, beautiful surroundings, extremely friendly ,helpful staff.
W.
W., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
EMEKA AUGUSTINE
EMEKA AUGUSTINE, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
jeydikson
jeydikson, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Sally
Sally, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 October 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Fantastic staff and service.
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Sally
Sally, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Jacqueline
Jacqueline, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
After a few bathroom teething problems initially which were sorted very quickly, we were generally impressed. The cleanliness of our room was immaculate (Room 123) on a daily basis. Thank you Viv. Staff were friendly, and special mention has to be made of Amanda and Theresa and the breakfast staff. A highly organised efficient team. A slight drawback was having to work around a coach party for meal timings and, possibly, the young lass behind the bar needed an extra pair of hands to help her in the busy period prior to dinner.
John
John, 4-night romance trip
Verified Expedia guest review
6/10 Good
27 September 2024
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
Paul
Paul, 4-night trip
Verified Hotels.com guest review
8/10 Very good
25 September 2024
OK but a bit tired
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
John
John, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Jane
Jane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Nuur
Nuur, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 September 2024
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.