National Gallery of Australia - 18 min walk - 1.6 km
Australian National University - 3 min drive - 2.7 km
National Museum of Australia - 4 min drive - 3.2 km
Getting around
Canberra, ACT (CBR-Canberra Intl.) - 15 min drive
Kingston Canberra Station - 8 min drive
Queanbeyan Railway Station - 17 min drive
Bungendore Station - 33 min drive
Restaurants
Atomic Canberra - 11 min walk
The Jetty - 16 min walk
Queen's Terrace Cafe - 12 min walk
Snapper on the Lake - 2 min drive
NGA Cafe - 17 min walk
About this property
Hyatt Hotel Canberra - a Park Hyatt
Hyatt Hotel Canberra - a Park Hyatt puts you just a 5-minute drive from Australian National University. Guests can indulge in deep-tissue massages at the spa, and The Promenade Cafe serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers say great things about the helpful staff.
The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Uncovered onsite self parking (AUD 25 per day)
Uncovered onsite valet parking (AUD 35 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Fitness classes
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Winery tours nearby
Working away
24-hour business center
10 meeting rooms
Computer station
Conference center (1335 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 1920
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Fireplace in lobby
Television in common areas
Health club
An indoor pool
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
68-cm TV
Premium satellite channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and sports massages.
Dining
The Promenade Cafe - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tea Lounge - Overlooking the garden, this brasserie serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Speaker's Corner Bar - Overlooking the garden, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Griffin's - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 39 to 45 for adults, and AUD 27 to 32 for children
Credit card charges are subject to an extra charge of 1.3 percent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 80.0 per day
Parking
Uncovered self parking costs AUD 25 per day
Uncovered valet parking costs AUD 35 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 5-12 years old for breakfast.
Also known as
Canberra Hotel Hyatt
Canberra Hyatt
Canberra Hyatt Hotel
Hotel Canberra Hyatt
Hotel Hyatt Canberra
Hyatt Canberra
Hyatt Canberra Hotel
Frequently asked questions
Does Hyatt Hotel Canberra - a Park Hyatt offer free cancellation for a full refund?
Yes, Hyatt Hotel Canberra - a Park Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Hotel Canberra - a Park Hyatt?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Hotel Canberra - a Park Hyatt?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Hotel Canberra - a Park Hyatt?
Yes. Self parking costs AUD 25 per day. Valet parking costs AUD 35 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hyatt Hotel Canberra - a Park Hyatt?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Hyatt Hotel Canberra - a Park Hyatt?
No, this hotel doesn't have a casino, but Casino Canberra (4-min drive) is nearby.
What is there to do at Hyatt Hotel Canberra - a Park Hyatt and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hyatt Hotel Canberra - a Park Hyatt also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hyatt Hotel Canberra - a Park Hyatt?
Yes, The Promenade Cafe offers alfresco dining and garden views.
Does Hyatt Hotel Canberra - a Park Hyatt have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hyatt Hotel Canberra - a Park Hyatt like?
Hyatt Hotel Canberra - a Park Hyatt is a short 8-minute walk from Lake Burley Griffin and 8 minutes' walk from Old Parliament House.
Hyatt Hotel Canberra - a Park Hyatt Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2024
anoop
anoop, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
anoop
anoop, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Douglas
Douglas, 4-night family trip
Verified Hotels.com guest review
6/10 Good
10 December 2024
A bit underwhelming.
I had been looking forward to staying in the Hyatt as it looks a special hotel from the outside. The main lobby is impressive and the finishes in the room are high-end but older in style.
Unfortunately, the service at reception was rather cold and the room I had was noisy; I could hear doors slamming and people ascending a stairway in the adjacent service corridor as well as loud music from one of the function rooms until late at night. The tv also turned itself off three times and needed to be fully reset to function. I also found the power point locations inconvenient and the lack of cutlery in the room disappointing.
Although I didn’t have it, the breakfast buffet did look fantastic.
All in all I was bit underwhelmed and won’t be rushing back.
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Apart from the lack of an effective exhaust fan in the bathroom everything else was excellent
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Kalle
Kalle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Once great grand Canberra hotel
Check-in was fine Room. Very tired, cobwebs on all the windows, television broke down. Could not be repaired. Bed was comfortable. Room was although dated very comfortable bathroom and shower were great. Amenities minimal and not to $300 plus per night standard which is double the average roommate anywhere else in Canberra?.
Audrey
Audrey, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Carl-Emil
Carl-Emil, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
Not quite 5 star!
Overall a comfortable stay. My only whinges were that we were initially put in a room where the lifts were not working. They moved us to another room without any problem and told us someone would be down to move us. But we were left stranded in the room for 30 minutes. We had had a long drive and we were anxious to freshen up. In the end I walked down to reception to find out what was going on. The chairs in the bedrooms could do with refurbishing as they are quite saggy. Also the TV is in the wrong place. It should be opposite the bed not at the side. Tiny little coffee cups are provided for tea instead of mugs. The service was a bit haphazard. They came to do our room and forgot to make the bed and leave milk in the fridge. The positives are that the rooms are large. Huge bathroom! Breakfast is amazing and the bed is very comfortable.
Sara
Sara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Parwinder
Parwinder, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
The heritage room was spacious and everything found easily.
Pool, spa and sauna terrific.
Foyer options to relax very good indeed
Debra
Debra, 1-night trip
Verified Expedia guest review
8/10 Very good
23 September 2024
Disability access wayfinding needs improvement, concierge and check-in at the back door (your only accessible entrance) is needed as well ( a camera at the back door would inform you of arrival of people with mobility issues).
Otherwise, lovely hotel and accessible room
Brigitte
Brigitte, 2-night trip with friends
Verified Wotif guest review
10/10 Exceptional
22 September 2024
Maile
Maile, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Janice
Janice, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Lingling
Lingling, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
James
James, 1-night trip
Verified Wotif guest review
10/10 Exceptional
31 August 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Great stay
Spacious room, excellent service. Definitely a great hotel to stay.
Lei
Lei, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Great place to stay
Great location and big comfortable room, great place to stay
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Great
Sean
Sean, 2-night trip
Verified Wotif guest review
8/10 Very good
11 August 2024
Not bad
Albert
Albert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
By any measure this is one of Australia’s great hotels. The management rightly celebrates the building’s history as the first accommodation to be built for politicians & senior public servants in the early days of Canberra. But in addition to that (and the elegant renovation) the service was superb, and the food excellent. It’s also close to the National Gallery, the National Library etc.
Joanna
Joanna, 1-night trip
Verified Wotif guest review
10/10 Exceptional
8 August 2024
11 out of 10!
Outstanding! Staff were so professional, courteous and efficient .
Concierge helped with postage stamps for postcards - went over and above.
Breakfast buffet was amazing - best quality and flavour have had in Australia!