Carretera Austral, El Cóndor, Río Ibáñez, Río Ibáñez, Región de Aysén
What's nearby
Capilla de Mármol - 6 min walk
Marble Caves - 11 min drive
Lake Trapial - 29 min drive
Chile Chico Plaza - 117 min drive
Puerto Guadal Beacon - 117 min drive
Getting around
Balmaceda (BBA) - 67.9 miles/109.2 km
Restaurants
Quincho Río Tranquilo - 3 min walk
Cervecería Río Tranquilo - 2 min walk
Puer-Té Tranquilo - 3 min walk
Arisca - 2 min walk
El Gringo - 12 min drive
About this property
Chelenko Lodge
Situated on the bay, Chelenko Lodge is a great choice for a stay in Puerto Rio Tranquilo. Guests can enjoy the spa tub, along with onsite kayaking.
Languages
English, Spanish, Swedish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:00 AM
What to do
Kayaking
Hot springs
Fishing
Services
Front desk (limited hours)
Dry cleaning/laundry services
Romance packages
Facilities
Terrace
Spa tub
Accessibility
No elevator (single level property)
Room amenities
Home comfort
Air conditioning and heating
What to enjoy
Deck or patio
Freshen up
Rainfall showerhead
Shower only
Soap
Towels
Toilet paper
Stay connected
Desk
Food and drink
Champagne service
Mini-fridge
Kitchenette
Oven
Toaster oven
Cookware, dishes, and utensils
Dishwasher
More
Housekeeping (once per stay)
Cleaning supplies
Special features
Spa
There are 10 outdoor hot springs open between 6:00 PM and midnight. The temperature in the hot springs is set to 86°F.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 10 per person
Spa tub access is available for an extra charge of USD 25 per night
Pets
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
Hot springs access available from 6:00 PM to midnight
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Also known as
Chelenko Lodge Lodge
Chelenko Lodge Río Ibáñez
Chelenko Lodge Lodge Río Ibáñez
Frequently asked questions
Does Chelenko Lodge offer free cancellation for a full refund?
Yes, Chelenko Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chelenko Lodge?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night.
Is parking offered on site at Chelenko Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Chelenko Lodge?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:30 AM.
What is there to do at Chelenko Lodge and nearby?
Have fun with onsite activities like kayaking and fishing. Additional recreation onsite includes hot springs. Chelenko Lodge also has a spa tub.
Does Chelenko Lodge have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes an oven, a dishwasher, and cookware.
Does Chelenko Lodge have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Chelenko Lodge like?
Chelenko Lodge is located on the waterfront, a short 4-minute walk from Lake General Carrera and 6 minutes' walk from Capilla de Mármol.
Chelenko Lodge Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.2/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 February 2024
Love everything about this property. It may be isolated but we brought our own supplies for cooking our dinners, knowing that this property came with a kitchen. Views are spectacular!
Winston
Winston, 2-night romance trip
Verified Expedia guest review
4/10 Fair
19 February 2023
The pictures are deceiving. The shipping containers are old and have not been invested in. The hot tubs do not work. The food at the restaurant is terrible. They charged us twice for our room. The view is amazing but not work this place.
Alexander
Verified Expedia guest review
6/10 Good
28 January 2023
The tiny cabins are a cool idea, though there were some flaws. The cabins are mostly windows, which would be neat in a more isolated area. In reality it meant that if your neighbours leave their lights on all night, your cabin will be lit up as the curtains don’t block any light (in fact you can see into the other cabins even when both cabins have the curtain drawn). This was frustrating as we were hoping to be able to watch the stars through the front windows.
It should be noted that the hot tub is not included is your stay and costs an extra 60,000 CLP to use. I could not find this information anywhere online, though we did decide to splurge (and enjoyed our time).
Lastly, it shows the location being in Puerto Rio Tranquilo. It’s actually about a 20 minute drive out of town; this was okay as we had a car, but without one it would be difficult to get to.
The cabin was very cute and we loved that you got to watch the waves from your bed with floor to ceiling windows. It would be perfect if you booked during the off-season for true serenity.
Marliese
Marliese, 1-night family trip
Verified Expedia guest review
8/10 Very good
9 March 2020
Beautiful location and easy to find off the main road. Good signage. Make sure you remember email them 2-3 days ahead of your arrival to coordinate a time for key exchange since there's not real reception. No WiFi available. Good option for breakfast/dinner delivery there. Excellent staff.
Tammy
Tammy, 1-night trip
Verified Expedia guest review
6/10 Good
15 December 2024
Bien a secas, las camas literas son minúsculas, solo para niños.
Emilio M
Emilio M, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 June 2023
Debe mejorar las
Las instalaciones muy buenas, linda cabina y tinaja.
El entorno es perfecto. Se calefacciona mediante aire acondicionado.
Respecto a la atención, deficiente. Nunca encontramos a alguien en recepción, debimos retrasar el check in, pues nadie contesta los mensajes ni el teléfono.
2 días sin saber cómo cambiar toallas ni aseo del baño. No tuvimos comunicación para poder usar todos los días la tinaja.
Fernando
Fernando, 3-night trip
Verified Hotels.com guest review
6/10 Good
17 March 2023
La ubicación , en el lago General Carrera , increíble
Guido
Guido, 3-night trip
Verified Expedia guest review
8/10 Very good
5 March 2023
José Luis
José Luis, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 October 2022
Ricardo
Ricardo, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 September 2022
Gonzalo
Gonzalo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 August 2022
Muy bello lugar y tranquilo, pero mejorar detalles
Muy bello lugar tranquilo, el consejo que se puede dar es sobre la calefacción, demasiada helada la pieza, si bien tenía una calefacción pero no servía de mucho, ademas mejorar un poco las cortinas ya que daba la impresión de que se veía todo para al lado del vecino ☺️
Johana
Johana, 3-night trip
Verified Hotels.com guest review
2/10 Poor
22 December 2021
Juan
Juan, 4-night trip
Verified Hotels.com guest review
6/10 Good
12 December 2021
Súper buena vista, buena la atención del personal, pero:
- Tinaja Agua Caliente no estuvo a las 20 hrs como habíamos planificado sino 1 hora después. Estaba hirviendo y luego no teníamos cómo enfriarla. Había una llave pero estaba mala, al final quedó toda la noche corriendo, no llegaron a cerrarla.
- No contempla desayuno, ojo con eso, por valores similares, en otros lodges, sí incluyen desayuno.
- Valor no incluye IVA.
Pedro Fabricio Cortés G
Pedro Fabricio Cortés G, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 September 2021
Bueno, pero no se realizó devolución de un cobro
En general el lugar de alojamiento se acompaña de la naturaliza y una vista muy bonita del lago.
Lo malo fue haber pagado un servicio que no fue entregado correctamente y que no fue realizada la devolución del dinero como se pactó, decepcionante en ese aspecto.
Francisco Jose
Francisco Jose, 2-night trip
Verified Hotels.com guest review
4/10 Fair
25 July 2021
Pésimo servicio.
Muy desilucionante el agua de las tinajas helada ..la leña que ocuparon no permitía que se calentará además las tinajas en malas condiciones donde se pasaba el agua y estaba en malas.condiciones.
Por otro lado se pasó mucho frío dentro del las cabañas ... pésimo servicio nadie contesta los teléfonos y las personas encargadas cero preocupación por lo clientes ....Pensamos que sería una experiencia inolvidable pero fue una completa decepción.
natalia
natalia, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 March 2021
Catalina
Catalina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 February 2021
Lodge espectacular a orillas del Lago General Carrera, con una vista espectacular hacia la cordillera... muy recomendable!
Osvaldo
Osvaldo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 March 2020
Maravilloso lugar excelente estadia
Maravilloso lugar excelente servicio 100% recomendable me encanto. El administrador se paso para ser buena persona.