This was one of the best Hotel stays I ever had! All the staff were superb! Everyone was professional, welcoming, friendly and nice! The room had a sunning view of Arenal Volcano. I enjoyed the 6 course tasting menu at Toucan’s Restaurant and it was soooo good! The breakfast buffet was well worth the price. The jewel of the resort was, of course, the hot springs! They were phenomenal- a cascading river of hot springs with about 20 pools of varying degrees. The top of the springs was called Shari-La and is reserved for hotel guests only. This is where you will find the hottest spring. There are cabanas and bar service right there at the top. Located within the spring area is a spa where I had the most awesome, relaxing massage by Brian. The massage took place in an open air cabana surrounded by jungle. I was lucky and there was an awesome rain down pour during my massage and it was truly relaxing listening to the sound while getting massaged, I totally zoned out! The other restaurant located at the spring area, Aves, was also very good, more casual and you could soak in the springs and then have dinner in your robe. The grounds are meticulously landscaped with gorgeous flowers, green shrubs and trees everywhere. The place was so clean and spotless. I loved this place and will definitely return someday… hopefully, soon!