When visiting San Felipe, Hotel Chapala is a great choice to consider. You'll have free perks like WiFi and self parking.
Languages
English, Spanish
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Romance packages
Facilities
Picnic area
Outdoor entertainment area
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Handrails in hallways
Handrails in stairways
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
First-run movies
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Shower only
Soap
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Cash Breakage deposit: MXN 200 per stay
Pets
Service animals exempt from fees
Pet deposit: MXN 300 per stay
Pets are allowed for an extra charge of MXN 300 per accommodation, per stay
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Chapala Hotel
Hotel Chapala San Felipe
Hotel Chapala Hotel San Felipe
Frequently asked questions
Are pets allowed at Hotel Chapala?
Yes, dogs are welcome. There's a charge of MXN 300 per accommodation, per stay, and there's also a deposit of MXN 300 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Chapala?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Chapala?
Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Chapala and nearby?
Hotel Chapala has a picnic area.
Does Hotel Chapala have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Chapala like?
Hotel Chapala is located on the Strip in Primera Sección, a short 3-minute walk from Malecón San Felipe and 14 minutes' walk from Playa San Felipe.
Hotel Chapala Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4/10
Cleanliness
5.6/10
Staff & service
5.2/10
Amenities
4.8/10
Property conditions & facilities
Reviews
4/10 Fair
29 December 2020
I reserved and paid for a room with water view guaranteed. When I got to the office window the lady said there were no more but the parking lot was empty except for 2 cars. She made me pay more out of pocket for a room that didn’t have water views.
Verified traveller
2-night family trip
Verified Expedia guest review
4/10 Fair
16 November 2020
beatriz
beatriz, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2020
Christy
Christy, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 October 2020
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
9 October 2020
a flea bag. Worst hotel I’ve ever stayed in. The kid checking me in was fine. I would not represent this hotel. Spent $56 dollars and not stay there if it was free!
Ralph
Ralph, 1-night business trip
Verified Expedia guest review
6/10 Good
6 October 2020
Gave me a room that was people was inside
Then they say i get 30 percent dis ount on my next v
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
6 October 2020
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
14 September 2020
The room wasn’t ready at the time to check in they told us to come back in 30 minutes and we did and then they asked to come back in other 30 minutes.
The place Like the floor isn’t to clean but the bed sheets and towels were ok and clean .
They didn’t left any soap in the room we had to go down and asked for it.
At 2:00 am in the morning I am writing this review because the next door people’s came from drinking alcohol and were so noisy couldn’t sleep any more and no body is talking to them to be quiet, most probably the person in charge is sleeping
Francely
Francely, 1-night family trip
Verified Hotels.com guest review
6/10 Good
28 August 2020
Fair
It was okay for the price
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
15 August 2020
good price and great location.
This hotel offer the best they can forthe price they charge. Any bad qualification is unfair because they could not be any better with the price they charge. If you want to get any better be ready to spend a lot more money in another hotel.
Breno
Breno, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
14 August 2020
overcharged
They did not have my reservation and had a bad attitude. Also I was charged twice on my debit card. Because I paid on this app and then paid at the hotel and said I would del with hotels.com later. It was let and we were tired.
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
11 August 2020
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
5 July 2020
This hotel needs major maintenance and repairing.
Room 25 reeked like cigarette smoke, the pillow and sheets were penetrated with the smell. In Room #24, the room we were switched to, the shower had a major leak on the faucet handles. In Room #31, the bathroom door was hard to open end close because the upper hinges were broken.
Paulina
Paulina, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
25 March 2020
Disappointed!!
I have to be honest and say the room and building did not match the pictures. Noisy location and no facilities. Just a bed, shower, and wi-fi. Not what weary travelers were hoping for. Over priced for sure for us and probably the other 2 guests.
Jim
Jim, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 October 2020
Dayane
Dayane, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
25 September 2020
Terrible servicio
Muy mal, llegue al hotel eran las 7.40 pm hiba con los niños pequeños a pasar el fin de semana y la recepcionista me dice que me ha ian cancelado la habitacion y qur me habian enviado un msg por correo que nunca recibi ! Y lo mas triste es que no habia donde quedarnos todo estaba ocupado! Y habiamos manejado 4 hrs desde tijuana, terrible ! No vayan a ese hotel porque nisiquiera fueron para llamarme o esperar a que llegara muy mal servicio.
Valeria
Valeria, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 August 2020
Excelente atención
Agradecemos mucho el servicio de recepción muy amables, si hubo unos retrasos pero aún así la atención fue muy buena, la habitación 24 excelente me la pase muy bien en un ambiente tranquilo!! La verdad si volvería a ir!