Cleveland Hopkins International Airport (CLE) - 33 min drive
Cleveland, OH (BKL-Burke Lakefront) - 38 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 4 min drive
Swensons Drive-In - 3 min drive
Starbucks - 3 min drive
Chipotle Mexican Grill - 3 min drive
About this property
Comfort Inn & Suites Copley Akron
Enjoy your visit to Akron with a stay at Comfort Inn & Suites Copley Akron. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English, Hindi
At a glance
Hotel size
51 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn
Frequently asked questions
Does Comfort Inn & Suites Copley Akron offer free cancellation for a full refund?
Yes, Comfort Inn & Suites Copley Akron does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites Copley Akron?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Comfort Inn & Suites Copley Akron?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Comfort Inn & Suites Copley Akron?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Comfort Inn & Suites Copley Akron?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Comfort Inn & Suites Copley Akron and nearby?
Comfort Inn & Suites Copley Akron has an indoor pool and a fitness center.
Comfort Inn & Suites Copley Akron Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
7 January 2025
Mary
Mary, 2-night trip
Verified Hotels.com guest review
2/10 Poor
2 December 2024
Bug infested
We reserved two Jacuzzi rooms. The minute we walked into the one room. We found a cockroach on the bathroom floor. Went to the front desk and they offered to mop the bathroom floor. That is it. Over the next two hours, found four more cockroaches, and the front desk, absolutely for refused to do anything about it. I finally complained enough that they moved us to the second floor in a non-Jacuzzi room. Told me we would get another Jacuzzi room the next morning. The next morning came and they told me they did not have a Jacuzzi room available. I ask for at least some of my money back between the cockroaches and not having the type of room we paid extra for have been waiting for over a week. Still no refund still no call from the manager And they actually took $50 extra out of my account than what they should have taken! Ask the front desk person many many times to speak to a manager the first time they told me the manager would be in in the morning and she would come speak to us. That never happened. Ask them to call and let me speak to the manager over the phone they refused. The front desk worker told me they were crediting my account, but again never did. I have called the hotel every day since our trip and they continuously tell me there is no manager available. They have taken my name and number several times for a manager to call me back, and I still have not received a call. . The lady in the room two doors down from us found cockroaches and bedbugs and her room also!
Alicia
Alicia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
30 October 2024
Nice place but needs some updates
Nothing like the pictures said it was , not a bad place all and all but wish the bed and pillows was better
Tim
Tim, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Roger
Roger, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Good Stag
It was clean and smelled good. Only issue we had was the pool was closed and that’s the only reason why we decided to stay there so my son could have some swim time. It would have been nice to know before booking so I could have chosen a different hotel.
Laci
Laci, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
21 October 2024
Dave
Dave, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
They were friendly
Cara
Cara, 1-night trip
Verified Expedia guest review
8/10 Very good
27 September 2024
Bathroom in room was a little dirty. Soap residue not clean on soap dish or shower ledge. Hair on floor and shower.
Pool had dirt on the bottom. When you walked in the pool you could see the dirt swell up.
Staff was very nice and friendly
Breakfast was good
Jeremy
Jeremy, 3-night business trip
Verified Expedia guest review
6/10 Good
21 September 2024
Scott
Scott, 1-night trip
Verified Expedia guest review
8/10 Very good
19 September 2024
Tim
Tim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Melissa
Melissa, 1-night trip
Verified Expedia guest review
4/10 Fair
16 September 2024
The smell in the room and in the bathroom was awful. The bed was the most uncomfortable bed we've ever slept in. Will not be back. Do not recommend.
Tamara
Tamara, 1-night romance trip
Verified Expedia guest review
8/10 Very good
10 September 2024
This survey no room in bathroom no counter top
Michael
Michael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Ken
Ken, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 September 2024
With first stepping in to the elevator with what looked like blood spots or VERY old spaghetti sauce stains and realizing that none of the buttons light up let alone the screen show us what floor we are on to help, not a great first impression. The elevator made horrible noises that led us to believe that we didn't know if it would make it up to the 4th floor. We get into the room and everything looks fine and we had to quickly leave to get to our event... After we came back, we realized that everything was not fine. We were met with extremely loud guests that were disruptive until almost 2am. The bed closest to the window had dirt in between the sheets, The bathroom vanity was covered in dust and was dirty. The best part? I try to shower this morning and I turn on the water and for almost 10 minutes I had to let the water run because it spewed nothing but dirt and other gunk and the tub was so dirty I didn't want to get in until it was gone. By the time I could quickly get in to just wash my face and hair I had cold water. If I could un-stay here I would in a heartbeat.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 September 2024
My only complaint is the shower pressure is terrible It is in a great location. There’s lots of good restaurants.
Javon
Javon, 2-night trip
Verified Expedia guest review
8/10 Very good
1 September 2024
Bathroom shower needs deep cleaning.
Everything was good. Only thing I didn’t like was the shower curtain was too short and water was getting on the floor and there was mildew on the bottom of the shower curtain. The shower tub could use some deep cleaning too.
Deloris
Deloris, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
all ok breakfast very nice
ANN
ANN, 1-night family trip
Verified Expedia guest review
2/10 Poor
31 August 2024
Roaches and dirty room . Property needs updates .
Latasha
Latasha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Room was roomy and comforable. The hotel in general is beat up and run down.
Sarah
Sarah, 1-night family trip
Verified Expedia guest review
6/10 Good
26 August 2024
Timothy
Timothy, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
23 August 2024
Bathroom had black bold in the tub.
Tv and fridge stand/cabinet was collapsing.
Daniel
Daniel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Jim
Jim, 1-night business trip
Verified Hotels.com guest review
6/10 Good
19 August 2024
The room was nothing to write home about. The breakfast was worse. The eggs were scrambled and almost totally gone. I could not make a waffle because the batter was out. I was going to grab a sweet roll but the were gone and I couldn't find any butter for toast. Needless to say, this was one of the most disappointing breakfast I have run into.