10/10 Exceptional
11 January 2025
Excellent centrally located hotel.
From the moment I stepped up to the front doors, my stay was fabulous. The hotel has a set of motion operated sliding doors that were so clean I almost walked into them. As soon as I entered the lobby I was greeted, offered assistance, and easily checked into my room. All staff were extremely friendly, helpful and accommodating. The concierge tried to get me some hard to acquire tickets, and even though he was unsuccessful, I appreciated the kind effort.
The hotel is directly across the street from the park, a short walk to the Chapultepec Castle, the Museum of Anthropology, the Modern Art Museum, the Botanical Garden, the zoo, and the hop on hop off bus.
The neighborhood is upscale, clean, and I never felt unsafe. The Paseo de la Reforma, the main avenue, can be accessed all the way to the Palacio de Bellas Artes and other museums in that area.
Irene Anne
Irene Anne, 3-night trip
Verified Hotels.com guest review