At Best Western West Towne Suites, you'll be within a 15-minute drive of University of Wisconsin-Madison and Camp Randall Stadium. Guests can enjoy the fitness center or take advantage of nearby hiking/biking trails. Also, Alliant Energy Center and Kohl Center are within a short drive. Fellow travelers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
98 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Transfers
Bus station shuttle*
Off-site
Area shuttle within 15 miles*
Property amenities
Food and drink
Free cooked-to-order breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Library
Fireplace in lobby
Television in common areas
Fitness center
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
25-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 35 per accommodation (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western West Towne
Best Western West Towne Suites
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Best Western West Towne Suites Hotel Madison
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Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison
Frequently asked questions
Are pets allowed at Best Western West Towne Suites?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 35 per accommodation, per night, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western West Towne Suites?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western West Towne Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western West Towne Suites?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (19-min drive) is nearby.
What is there to do at Best Western West Towne Suites and nearby?
Have fun during the warmer months with activities nearby such as hiking. Best Western West Towne Suites also has a fitness center.
What's the area around Best Western West Towne Suites like?
Best Western West Towne Suites is located a short 9-minute walk from West Towne Mall. Travelers say the area is quiet and good for shopping.
Best Western West Towne Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 January 2025
Keith
Keith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 January 2025
Keith
Keith, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
23 January 2025
Family members medical trip
The pullout couch and hair, what appeared to be dead skin particles, dirt under the pullout mattress and 2 blood stains on the beds comforter
Payton
Payton, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2025
My sty was great
Anton
Anton, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 January 2025
Lori
Lori, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 January 2025
Reginold
Reginold, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
13 January 2025
william
william, 7-night business trip
Verified Hotels.com guest review
4/10 Fair
8 January 2025
EV CHARGER DOES NOT WORK
I changed my reservation to use their EV charger- then discovered it was a slow, trickle charger in a poor location and was out of service. I was forced to drive across town in sub-zero temps at 11pm to be able to make it to the funeral I was attending the next morning.
brian
brian, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
4 January 2025
First room has cigarette smell coming from the hallway. Couldn’t sleep at all the first night.
They were nice changing me to an upgraded room, but heater was making a lot of noise during the night.
I couldn’t handle anymore and left one night before and asked for refund.
They said couldn’t do it because I made the reservation through Expedia.
Will never ever go back. I’m about to write an email to Best Western Headquarters to let them know they are giving the company a very bad image
Luis
Luis, 6-night trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 December 2024
Be advised for additional money holds
Rate was fair, did not expect an additional $50.00 security deposit incase of room had damages. That was not noted in Hotel.com information.We’re a retired couple not a Heavy Metal band
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Excellent breakfast, clean room, quick check in, great rate
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Emily
Emily, 3-night trip
Verified Hotels.com guest review
2/10 Poor
26 December 2024
Staff was rude. I didn’t even finish checking in. I left and went to the Hilton for a very lovely evening.
Brenda
Brenda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
KOICHI
KOICHI, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
william
william, 5-night trip
Verified Hotels.com guest review
8/10 Very good
20 December 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Michael
Michael, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
16 December 2024
Noisy
the heating unit was extremely noisy that i couldn’t sleep at all
Hoa
Hoa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Brad
Brad, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 December 2024
Tristan
Tristan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
10/10!
10/10! Very impressed! Clean, comfortable rooms. Very nice breakfast!
Kristi
Kristi, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
9 December 2024
william
william, 7-night trip
Verified Hotels.com guest review
2/10 Poor
9 December 2024
Very dirty and very smelly hotel with lots of suspicious activity.