Avenida Primera, Calles 1 y 3, San José, San José, 10101
What's nearby
National Theater - 4 min walk - 0.4 km
Central Park - 4 min walk - 0.4 km
National Museum of Costa Rica - 10 min walk - 0.9 km
Sabana Park - 3 min drive - 2.6 km
National Stadium of Costa Rica - 5 min drive - 4.0 km
Getting around
San José (SYQ-Tobías Bolaños Intl.) - 21 min drive
Juan Santamaria Intl. Airport (SJO) - 28 min drive
San Jose Procuradiria Museum Station - 12 min walk
San Jose Atlantic Station - 15 min walk
San Jose Pacific Station - 15 min walk
Restaurants
Starbucks - 3 min walk
El Fogoncito - 2 min walk
Alma de Café - 3 min walk
Cultura5 - 2 min walk
Café La Mancha - 1 min walk
About this property
Urban Green Hotel & Suites
When you stay at Urban Green Hotel & Suites, you'll be within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can indulge in deep-tissue massages or body scrubs. Other features include a fitness center and a steam room. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, French, Spanish
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Communal living room
Fitness center
Spa services
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José
Frequently asked questions
Does Urban Green Hotel & Suites offer free cancellation for a full refund?
Yes, Urban Green Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urban Green Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Urban Green Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Urban Green Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Is there an onsite casino at Urban Green Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Fiesta (5-min walk) and Casino Fiesta Heredia (13-min drive) are both nearby.
What is there to do at Urban Green Hotel & Suites and nearby?
Urban Green Hotel & Suites has a steam room and spa services.
What's the area around Urban Green Hotel & Suites like?
Urban Green Hotel & Suites is in Carmen, a short 2-minute walk from Plaza de la Cultura and 3 minutes' walk from Morazan Park. Travelers say the area is very central and good for sightseeing.
Urban Green Hotel & Suites Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
21 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
derrick
derrick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 October 2024
Not hot water in the rooms
The hotel is very nice and very friendly staff.
The problem was the heater was broken and we didn’t have hot water for showers, and I couldn’t shave. The employee tried to change us the room but all the rooms were with the same issue.
I’ve made a report to the Manager to get the refund of the day I couldn’t have shower. At the moment I didn’t get any answers from them.
Federico
Federico, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Front desk staff very friendly. Room are very spacious and cleaned. Bathroom very big, clean, great water pressure. Breakfast was very good, typical Costa Rica breakfast. Restaurant staff very friendly. This is my favorite hotel. I’ll be back every time I go to Costa Rica.
Bayardo
Bayardo, 4-night family trip
Verified Hotels.com guest review
6/10 Good
18 September 2024
Average
Lovely staff, good Aircon and nice breakfast. Furniture in my room was shabby and funny smell when I first walked in. No light near the shower for some reason in the disabled access room (not sure why I was in disabled access, not requested must just have been what was available)
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Easy access in the city center to can be busy and chaotic at times. Limited parking but interior of the hotel is nice.
Jose
Jose, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 August 2024
Overall very nice! The complementary breakfast is yummy. The parking space is too tight though.
Eunmi
Eunmi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Na
Wei
Wei, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
14 August 2024
It was pleasant
Robert
Robert, 6-night trip
Verified Expedia guest review
8/10 Very good
12 August 2024
Two stays at urban green.
We stayed at several hotels around Costa Rica-over a nine day span. This was the best. The rooms were comfortable but the layout was puzzling. We wondered what it was, before it was a hotel. Each floor had a center court with table and chairs, the rooms were surrounding the court,on two levels, the second level accessible only by staircase. If you are over 6’6”, watch you head in the bedroom areas. Traits generally in CR, no water glasses, hand towels, wash cloths in the room. One of two elevators was out of service for over a week.
Scott
Scott, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Sheri
Sheri, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 July 2024
Ok so this place has alot of opportunity to be greater then what it is. First i have to go down start to get ice in the restaurant which closes at a certain time and act wited when you ask for more ice. Secondly if my friends frim my other other hotel comes to visit so we can get ready
for the club they wanted to charge them 20mil. I got sick somewhere else and had food and for a fork the guy didn't have any but i seen him give a family forks for their food but he didnt mind give me a butter knife. There was a blood stain on the street that i didnt see. The staff at reception was nice and friendly expect the older man who was rude to my friend who visited. I ask for a place with a windows or balcony and got a wall. I hope they do better . The cleaning was very good and try her best to make sure i was ok.
shawn
shawn, 8-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
It was convenient and friendly.
William
William, 3-night trip
Verified Expedia guest review
8/10 Very good
14 July 2024
Our second experience was better. Our standard bedroom upstairs with the airconditioning blowing on the bed had no (extra) blankets.
Isabel
Isabel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
ARGENTINA
ARGENTINA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2024
I would highly recommend Urban Green for anyone that wants to be right in the city center for a reasonable price! The hotel was very comfortable and the room we got (the family suite) was very spacious with more than enough room for our group of 4. I loved how convenient it was to walk to everything in the downtown area. The amenities at the hotel were great too, with the laundry and the breakfast being the standouts. The staff was super helpful and even accommodated our need for a middle of the night check in (since we had a very late arrival). We enjoyed our stay so much that after returning to San Jose (we visited a few other parts of the country before returning to the city for a final night before leaving), we cancelled our other hotel so that we could stay at Urban Green again.
Jade
Jade, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 July 2024
No good stories and restaurantes around
Arturo
Arturo, 2-night business trip
Verified Expedia guest review
6/10 Good
3 July 2024
Not much of facilities in room. Ac working bad. Continous sound. No water bottles in Room
SRIRANGA RAJAN
SRIRANGA RAJAN, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
A great choice if you want to discover San Jose. We felt safe and enjoyed the multiple options for dining and coffee in the central area of the city. Staff at reception were very nice and helpful. Breakfast is very good.
Victor
Victor, 4-night romance trip
Verified Expedia guest review
8/10 Very good
26 June 2024
Vianny
Vianny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2024
Excellent hotel for the price and very central to major downtown attractions such as the National Theatre and Jade Museum. The staff are wonderful and incredibly helpful. As it is in a major city and DT Central , I would recommend a taxi or Uber outside after 9pm.
Jason
Verified Expedia guest review
10/10 Exceptional
19 June 2024
maribel
maribel, 1-night trip
Verified Expedia guest review
8/10 Very good
17 June 2024
Excellent staff. Really decent looking rooms. My only issue was that I was in a room where there was an adjoining door and the other room could hear all my conversations and complained about the noise when I played a word game on my phone. Needs more insulation.