This aparthotel puts you a short five-minute drive from Santiago Bernabéu Stadium and Gran Via. Apartments feature kitchenettes and free WiFi. Public transportation is only a short walk: Nunez de Balboa Station is 5 minutes and Ruben Dario Station is 9 minutes.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive
Calanas Station - 5 min drive
Madrid Recoletos Station - 19 min walk
Nuevos Ministerios Station - 20 min walk
Nunez de Balboa Station - 5 min walk
Ruben Dario Station - 9 min walk
Gregorio Maranon Station - 10 min walk
Restaurants
El Asador de Aranda - 1 min walk
Makkila - 2 min walk
Castizo - 2 min walk
Naked & Sated - 2 min walk
Nájera Plus - 2 min walk
About this property
Boutique Urban Madrid Serrano
This aparthotel puts you just a 5-minute drive from Santiago Bernabéu Stadium and Gran Via. Apartments feature kitchenettes and free WiFi. Public transportation is just a short walk: Nunez de Balboa Station is 5 minutes and Ruben Dario Station is 9 minutes.
Languages
English, Spanish
At a glance
Property size
75 apartments
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
1 bathroom
Towels provided
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Desk
Conference space (861 square feet)
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Multilingual staff
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Location highlights
Near a metro station
In the shopping district
In the entertainment district
Near a hospital
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
75 rooms
7 floors
1 building
Fees & policies
Optional extras
Late check-in between 11:00 PM and 7:00 AM can be arranged for an extra charge of EUR 50
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Also known as
Orion Apart
Bluesense Madrid Serrano Aparthotel
Orion Apart Hotel Madrid
Orion Apart Madrid
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid
Frequently asked questions
Does Boutique Urban Madrid Serrano offer free cancellation for a full refund?
Yes, Boutique Urban Madrid Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Sorry, there's no onsite parking at this aparthotel.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Does Boutique Urban Madrid Serrano have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Boutique Urban Madrid Serrano like?
Boutique Urban Madrid Serrano is a short 5-minute walk from Nunez de Balboa Station and 2 minutes' walk from U.S. Embassy.
Boutique Urban Madrid Serrano Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.2/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 November 2024
The suites are amazona if you want to enjoy madrid is very close to restaurante and metro.
Very clean in general was an amazing stay
christel de ajuria
christel de ajuria, 6-night trip
8/10 Very good
16 July 2024
Good basic place. Good location
Verified traveller
2-night trip
8/10 Very good
12 May 2024
Nice small hotel in Salamanca
Maria
Maria, 6-night trip
8/10 Very good
7 December 2024
Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Oscar
Oscar, 1-night trip
10/10 Exceptional
1 July 2023
Great location!
Beatriz
Beatriz, 4-night trip
6/10 Good
12 September 2024
The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Jessica
Jessica, 1-night trip
8/10 Very good
6 October 2024
Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Michael
Michael, 2-night trip
6/10 Good
3 November 2024
I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do
Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
Marjorie
Marjorie, 3-night trip
10/10 Exceptional
21 September 2024
Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Verified traveller
4-night trip
4/10 Fair
10 May 2024
Very basic room no TV, AC not working properly. Good area with nice restaurant around
Jose Angel
Jose Angel, 2-night trip
10/10 Exceptional
20 September 2022
The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable
Juan Carlo
Juan Carlo, 6-night trip
2/10 Poor
2 November 2024
Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
GUSTAVO
GUSTAVO, 1-night trip
10/10 Exceptional
24 November 2022
Clean and comfortable room
cesar
cesar, 1-night trip
6/10 Good
22 October 2024
Air conditioning it’s not working good
Ana Belen
Ana Belen, 5-night trip
10/10 Exceptional
21 July 2022
Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.
GABRIEL
GABRIEL, 10-night trip
6/10 Good
15 March 2024
Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
Tung
Tung, 3-night trip
10/10 Exceptional
27 September 2022
Ariel
Ariel, 1-night trip
2/10 Poor
23 July 2023
NO AIR CONDITION AND THE BATHROOM THEY HAVE TO REFURNISHED IT
Sarah
Sarah, 2-night trip
2/10 Poor
10 November 2023
There was no hot water and super loud noise coming from across the street and people fighting.
SARDOR
SARDOR, 1-night trip
2/10 Poor
8 September 2023
abusive enployees. They charge me an extra rate without my permitió. , they lock everyday the room The floor broken. They made me angry everyday. I want my money back
MARIA
MARIA, 1-night trip
6/10 Good
27 October 2023
Good location in a better part of town.,
The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!)
But they amended the ticket.
Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros.
Walls very thin - you can here all movement- take ear plugs!
But for the location and comfy bed in a budget hotel it was good value.
Kate
Kate, 1-night trip
2/10 Poor
20 March 2023
The hotel don’t have a sign to identify the place. They never answer the phone. We where around 45 minutes looking for the location. When finally found it, the person in front desk was super rough and when the phone was ringing and he never answer it. He was looking at a game in the TV. The room smell ugly, a couple of things was broken. The floor was dirty. Is the worst experience that I have in all my travels
Joelito
Joelito, 1-night trip
10/10 Exceptional
20 January 2025
María Isabel
María Isabel, 2-night trip
4/10 Fair
1 January 2025
Alberto
Alberto, 1-night trip
10/10 Exceptional
10 December 2024
Madrid bairro nobre
Super bem localizado… bairro nobre… confortável, limpo com uma cozinha americana… atendimento excelente… chegamos muito cedo 10h nosso checking era só para 14 horas mas Juan agilizou e já nos alojou no mesmo instante… só isso nota 10.. grata