Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054
What's nearby
Coastal City - 9 min walk - 0.8 km
Shenzhen University - 16 min walk - 1.4 km
MixC Shopping Mall - 19 min walk - 1.7 km
Window of the World - 6 min drive - 5.8 km
Shenzhen Bay Port - 6 min drive - 6.2 km
Getting around
Shenzhen Intl. Airport (SZX) - 33 min drive
Hong Kong International Airport (HKG) - 38 min drive
Xili Railway Station - 6 min drive
Hong Kong Lok Ma Chau Station - 12 min drive
Hong Kong Tin Shui Wai Station - 12 min drive
Houhai Station - 4 min walk
Nanshan Book Mall Station - 16 min walk
Dengliang East Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
日本料理味彩梦厨房 - 15 min walk
Bar ZERO - 13 min walk
Teabank - 8 min walk
So Cafe - 10 min walk
所在清吧 - 12 min walk
About this property
Kempinski Hotel Shenzhen China
Kempinski Hotel Shenzhen China puts you within a 15-minute drive of Window of the World and Shenzhen Convention and Exhibition Center. Guests can indulge in massages, and Seasons Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Public transportation is close by: Houhai Station is just 4 minutes by foot.
Languages
Chinese (Mandarin), English, German, Russian
At a glance
Hotel size
383 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Health club
An indoor pool
Spa services
Sauna
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible concierge desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
Lanai
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Seasons Restaurant - This restaurant serves breakfast, lunch, and dinner.
Hai Tao Restaurant - This restaurant serves lunch and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 219.21 per person
Airport shuttle service is offered for an extra charge of CNY 750 per vehicle (one-way)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen
Frequently asked questions
Does Kempinski Hotel Shenzhen China offer free cancellation for a full refund?
Yes, Kempinski Hotel Shenzhen China does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kempinski Hotel Shenzhen China?
Yes, there's an indoor pool.
Are pets allowed at Kempinski Hotel Shenzhen China?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kempinski Hotel Shenzhen China?
Yes, there's free self parking.
Is airport shuttle service offered by Kempinski Hotel Shenzhen China?
Yes, an airport shuttle is available. The charge is CNY 750 per vehicle one-way.
What are the check-in and check-out times at Kempinski Hotel Shenzhen China?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Kempinski Hotel Shenzhen China and nearby?
Kempinski Hotel Shenzhen China has an indoor pool and a sauna, as well as a health club.
Are there restaurants at or near Kempinski Hotel Shenzhen China?
Yes, there's an onsite restaurant, Seasons Restaurant.
Does Kempinski Hotel Shenzhen China have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Kempinski Hotel Shenzhen China like?
Kempinski Hotel Shenzhen China is a short 4-minute walk from Houhai Station and 16 minutes' walk from Shenzhen University.
Kempinski Hotel Shenzhen China Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 August 2024
ORACHAT
ORACHAT, 2-night trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
this place for the dollar is hard to beat in Shenzhen.
Stephen
Stephen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Stephen
Stephen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Nice location, right next to shopping centre. Staff are very friendly
Liying
Liying, 2-night business trip
Verified Expedia guest review
6/10 Good
19 June 2024
A bit aged and old
Howard
Howard, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 May 2024
Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Wenfeng
Wenfeng, 4-night business trip
Verified Expedia guest review
6/10 Good
9 May 2024
lijia
lijia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 May 2024
Best evening buffet in Shenzhen, from my view. I know many may not agree.
Stephen
Stephen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 April 2024
Great
amit
amit, 4-night trip
Verified Expedia guest review
8/10 Very good
10 April 2024
Yong
Yong, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 March 2024
Yan
Yan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 December 2023
Aloysius
Aloysius, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2022
Amazing pleasant stay
Puran Chand
Puran Chand, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
9 November 2020
HUI
HUI, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 September 2020
MENGJING
MENGJING, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2019
Hung-Lieh
Hung-Lieh, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2019
Matthew
Matthew, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2019
Good hotel.
Good hotel.
Staff can speak English and happy to help.
Pallage Thushara
Pallage Thushara, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
8 November 2019
Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages.
Also the staff made mistakes about price when I checked out, worked well in the end with no apology.
Amy
Amy, 4-night family trip
Verified CheapTickets guest review
8/10 Very good
7 November 2019
Front desk check in was very good
Snow and Maxim were very nice thank you !
Victoria
Victoria, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 November 2019
Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.
Fairfair
Fairfair, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 November 2019
Saki
Saki, 2-night trip
Verified Hotels.com guest review
2/10 Poor
30 October 2019
Property was filthy, I had mold in the room and de