Palermo Palazzo Reale-Orleans Station - 13 min drive
Palermo Notarbartolo Station - 18 min walk
Giachery Station - 15 min walk
Fiera Station - 24 min walk
Imperatore Federico Station - 28 min walk
Restaurants
Bioesserì by Natura si - 4 min walk
Città Del Sole - 2 min walk
Tredicisette - 2 min walk
Il Baretto - 4 min walk
Pan X Focaccia - 4 min walk
About this property
Crisol Europa
At Hotel Europa, you'll be just a 5-minute drive from Teatro Massimo and Palermo Harbour. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Giachery Station is 15 minutes away.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
73 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
What to do
Scooter/moped rentals nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Hypo-allergenic bedding
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Renovations and closures
The property is closed between April 6 and May 31.
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Europa Palermo
Hotel Europa Palermo
Hotel Europa
Crisol Europa Hotel
Crisol Europa Palermo
Crisol Europa Hotel Palermo
Frequently asked questions
Is Hotel Europa currently open?
The property is closed between April 6 and May 31.
Does Hotel Europa offer free cancellation for a full refund?
Yes, Hotel Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Europa?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Europa?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-in and check-out are available.
Are there restaurants at or near Hotel Europa?
Yes, there's an onsite restaurant.
What's the area around Hotel Europa like?
Hotel Europa is in Politeama, a short 13-minute walk from Teatro Massimo and 7 minutes' walk from Piazza Ruggero Settimo.
Crisol Europa Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
1 December 2024
Doskonale położony hotel. Wyposażenie nieco zużyte, ale pokoje i łazienki obszerne. Czysto. Śniadania jak to we Włoszech z przewagą słodkości i bez ciepłych dań, ale szynka i żółty ser są. Na krótki pobyt optymalny.
Andrzej
Andrzej, 5-night trip with friends
Verified Hotels.com guest review
4/10 Fair
9 October 2024
Hotel Europe
everything is very old, in a dilapidated condition, the beds are not comfortable to sleep in, the furniture is bad, the shower head leaks in the bathroom, the carpet is very dirty, the night lamps are dirty!! We got a room that looks at the neighboring building, (we watch people eating ) there is no view as if we are in a bunker Very expensive sleep for such a bad accommodation!
Dario
Dario, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 October 2024
Good
The location of the hotel was very convenient. The shuttle bus coming from the airport stops at liberta croci not far from the hotel . The room was quiet big with lots of storage space, with a fridge and safe.
The bathroom was clean and spacious. The breakfast was good with fresh fruit every day , The hotel is kept clean, I definitely would stay here again.
This is a 3 star hotel as stated on the website .
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
2 October 2024
Although dated,the facilities were functional and the room was clean
Space between the shower and toilet was minimal so someone with mobility problems would need to take extra care.
Sadly ,the soundproofing between the room and next door was extremely poor with intrusive noise for some of the late evening
Breakfast included a reasonable variety of plentiful food though nothing hot (but it was Continental !)
Away from the historical centre but not by much and easily accessed by bus
You buy a 2 3 4 or 5 day ticket from tobacconists or dedicated kiosks
The multi use ticket is fully inserted into a machine behind the driver and is popped back out for you to retrieve
The route the bus takes is displayed at each bus shelter
James
James, 4-night trip
Verified Expedia guest review
6/10 Good
28 September 2024
Lina
Lina, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Duncan
Duncan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
We had a wonderful experience at this hotel, despite reading a few negative reviews.
Very good value for money.
Daniel
Daniel, 3-night trip
Verified Expedia guest review
8/10 Very good
18 September 2024
Zdenek
Zdenek, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
12 August 2024
This hotel is VERY outdated.
Kimberly
Kimberly, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
Verified traveller
6-night trip
Verified Hotels.com guest review
6/10 Good
12 June 2024
Dos dias por Palermo
Hotel muy bien ubicado pero con una gran falta de mantenimiento, podria ser una joya pero hace falta mantenimiento y remodelacion, personal muy amable, que pena el estado del hotel cuando por su ubicacion y con mejoras seria un gran hotel
Hamid
Hamid, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 May 2024
The area was very nice, close to the centro historico.
The bed was super hards, very noisy neighborhood.
Staffs were very helpful and respectful.
Alejandro
Alejandro, 1-night trip
Verified Expedia guest review
8/10 Very good
30 March 2024
Cool retro place without knowing it..!
Philip
Philip, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 March 2024
Will stay their again
Great location near everything. Away from old city buzz.
Rene
Rene, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 March 2024
This is a budget option, so don't expect fancy decor or 5 star facilities. However, it is very well situated for a simple walk into the heart of Palermo and opposite the stop (Croci) for the airport bus, it is clean and has very friendly staff, who sorted out the things that weren't working in our room when we arrived. The room was huge with a well-stocked bathroom; there is plenty of breakfast and a supermarket a few yards away. And Palermo is a great city, so we were pleased with our choice.
William George
William George, 7-night romance trip
Verified Expedia guest review
8/10 Very good
16 September 2023
Decent room just dated. Great area with lots of food and shopping options around
David
David, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 September 2023
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 August 2023
sergio
sergio, 1-night trip
Verified Expedia guest review
2/10 Poor
27 July 2023
The room stank of cigarettes, it was stuffy and the aircon was extremely outdated. The staff were not friendly and the photos did not match the reality. I couldn’t even stay the night, I left straight away. The shower floor was filthy! And this is not an exaggeration. I should have asked for a refund.
I would not recommend staying here.
Ruby
Ruby, 1-night trip
Verified Wotif guest review
2/10 Poor
11 June 2023
Room smelled like cigarettes, the carpet is disgusting and it really seemed creepy.
Josue
Verified Expedia guest review
10/10 Exceptional
7 April 2023
We were satisfied
Very good hotel for your price.
Very good breakfast, clean, in the modern part of the city.
Ivo
Ivo, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 February 2023
Palermo week
Quite an old hotel, decent size room and good shower but a bit tired. Cleaned everyday with fresh towels which was a bonus. Breakfast decent but nothing hot . All in all great for the price. It really stands out because of the staff, everybody really helpful and friendly.
alan
alan, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 October 2022
The breakfast was excellent, exceeding my expectations for a budget hotel.
Robert
Robert, 1-night trip
Verified Expedia guest review
8/10 Very good
3 June 2022
The shower stall is just right for a 7 year old. I am 64 & 6’2” tall, it is miserably difficult to shower in such a tiny space. Also, the sink butts up against the shower. These defects are ridiculous and akin to a third world facility.
On the bright side, the room is quiet, staff is helpful, room service is great, and breakfast is good. My large window allows ample breezes to enter.
Thomas Diego
Thomas Diego, 5-night family trip
Verified Expedia guest review
6/10 Good
30 November 2021
Hotel very dated but in a good location and was a very reasonable price