United States Citizenship and Immigration Services office - 7 min drive
Charlotte Premium Outlets - 8 min drive
Billy Graham Library - 10 min drive
Carowinds Theme Park - 10 min drive
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 14 min drive
Concord, NC (USA-Concord Regional) - 32 min drive
Charlotte Station - 20 min drive
Gastonia Station - 25 min drive
Restaurants
Chick-fil-A - 18 min walk
McDonald's - 19 min walk
Subway - 9 min walk
Mac's Speed Shop - 16 min walk
Chipotle Mexican Grill - 8 min walk
About this property
Hilton Garden Inn Charlotte/Ayrsley
At Hilton Garden Inn Charlotte/Ayrsley, you'll be within a 15-minute drive of Bank of America Stadium and Spectrum Center. Guests can take a dip in the indoor pool or grab a bite to eat at Great American Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
120 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Business center
Meeting rooms
Conference space (5000 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Built in 2008
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
An indoor pool
Spa tub
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Great American Grill - This restaurant serves breakfast and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.95 per person
Renovations and closures
The following facilities or services will be unavailable from January 16 2025 to December 31 2025 (dates subject to change):
Spa tub
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Charlotte/Ayrsley
Hilton Garden Inn Hotel Charlotte/Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garn CharlotteAyrsley
Hilton Charlotte Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Frequently asked questions
Does Hilton Garden Inn Charlotte/Ayrsley offer free cancellation for a full refund?
Yes, Hilton Garden Inn Charlotte/Ayrsley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Charlotte/Ayrsley?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM. The pool will be unavailable from January 16 2025 to December 31 2025 (dates subject to change).
Are pets allowed at Hilton Garden Inn Charlotte/Ayrsley?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Charlotte/Ayrsley?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Charlotte/Ayrsley?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Charlotte/Ayrsley and nearby?
Hilton Garden Inn Charlotte/Ayrsley has an indoor pool and a 24-hour fitness center, as well as a spa tub.
Are there restaurants at or near Hilton Garden Inn Charlotte/Ayrsley?
Yes, there's an onsite restaurant, Great American Grill.
Hilton Garden Inn Charlotte/Ayrsley Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
12 January 2025
Alan
Alan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 January 2025
HR BLOCK
HR BLOCK, 1-night trip
Verified Hotels.com guest review
4/10 Fair
1 January 2025
won’t stay again
The room was not the cleanest… smelled like cigarette and other things in the hotel and hallways.. we couldn’t get into our room and front desk clerk had to let us in. he was super nice but I found it really uncomfortable for my family we couldn’t access our own room and had to keep getting let in by the front door and that they could easily access us..
Amy
Amy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
A good nights sleep
It was super quiet. Great location. Comfy beds. Late checkout! Slept amazing .
Marcella
Marcella, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Emily
Emily, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Delanya
Delanya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Eileen
Eileen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
4/10 Fair
29 October 2024
Bad.
Very frustrated with the check in process. We were there at 3pm just as requested. I was pinched on time, meeting with friends and a cranky toddler. When I arrived, we were told it would be a little while because there was a line of people there for early check in and no rooms. At 3pm!? The ladies at the front counter were sweet and apologetic. I know it's not THEIR fault. Nearly an hour later, we finally got a room. The bathroom was NOT clean. I don't normally leave bad reviews but this was not what I expected. I will not be staying here again...
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Nice place enjoyed
Latese
Latese, 2-night trip
Verified Expedia guest review
2/10 Poor
19 October 2024
Front desk people 1 was nice 1 was really rude with an attitude the bartender that took our dinner order was very nice and helpful
Hate that there was no pool no spa no jacuzzi no whirlpool tub in room nothing it was supposed to have and no communication or credit for not being available which is the only reason I even booked with this hotel and they charge expensively for the normal tiny yogurt banana or muffin breakfast that usually is always free with booking a room when room already sooo expensive almost $200 a night it’s not like the hotel only charging for special ordered food no the ripping people off and you couldn’t even understand the person accent they just put all food out in front so when you go to get something then she goes right in you face about how much money everything is
There’s no signs to parking garage easy to get lost and confusing finding the hotel
Not worth the Price
Amanda
Amanda, 2-night family trip
Verified Expedia guest review
4/10 Fair
15 October 2024
I understand rates fluctuates but the prices of this hotel was a bit high, 3 nights and I paid $1,031.?
I did not know there was a club directly across the street and to add more sleepless nights weddings on the rooftops. So upsetting.
Needless to say i will not be booking at this hotel in the future.
Ann
Ann, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Nice area
Amy
Amy, 1-night family trip
Verified Expedia guest review
8/10 Very good
13 October 2024
Room service in my experience is provided daily unless you request no service, in which there is a tag you can put on your door. When my room wasn't serviced, the front desk told me I would have had to ask for it - didn't know that up front so if they could tell you that upon checking in, that would be helpful! Otherwise, staff were excellent!
Sharon
Sharon, 2-night trip
Verified Expedia guest review
2/10 Poor
13 October 2024
It was not good they gave our room away so we had to get a one bed room and my husband had to sleep on the floor. I want a refund!
Tamika
Tamika, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
12 October 2024
We booked it for the pool, hot tub, and gym
All were closed for the entire stay
What a disappointment
Charles
Charles, 3-night family trip
Verified Expedia guest review
6/10 Good
8 October 2024
Frederic
Frederic, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Everything was nice and clean the room smelled good when i walked in.
PATRICIA
PATRICIA, 1-night trip
Verified Expedia guest review
2/10 Poor
7 October 2024
Hello, I chose a different one on Expedia and was given something else. I booked this room in advance and when arrived for check in I found out the pool was closed. My son is Autistic and that was the reason i booked it to help him. So this stay was not good at all.